Tiffany Brekke
Winter Garden,Florida
Summary
Detail-oriented Grocery Manager with knowledge to oversee proper staffing and volume activity standards. Highly trained professional with passion for meeting and engaging customers and mentoring team members. Proven success in hard turnarounds of underperforming locations. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Grocery Manager
Publix Super Markets Inc
10.2020 - Current
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Performed key tasks to promote inviting grocery store appearance.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
- Orchestrated performance-oriented environment by closely supporting team members.
- Trained new employees on proper protocols and customer service standards.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
Assistant General Manager
Publix Super Markets Inc
03.2018 - 10.2020
- Motivated, trained, and disciplined employees to maximize performance.
- Managed team schedule with eye for coverage needs and individual strengths.
- Mentored and motivated team members to achieve challenging business goals.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
Grocery Team Leader
Publix Super Markets Inc
02.2016 - 03.2018
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Performed key tasks to promote inviting grocery store appearance.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
Grocery Replenishment Specialist
Publix Super Markets Inc
09.2014 - 02.2016
- Completed inventory counts, reordered stock, and removed expired items from supply.
- Received and checked multiple daily deliveries for dairy, frozen, grocery and HBC products.
- Kept shelves up to date with latest planograms and performed resets.
- Reduced waste by overseeing proper restocking procedures and promotion of nearly-expired goods.
- Operated stockroom equipment such as scissor lifts and balers.
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
Grocery Clerk
Publix Super Markets Inc
01.2010 - 09.2014
- Pleasantly greeted customers and provided prompt and courteous service.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Removed trash, swept, and mopped floors for professional appearance.
- Learned duties for various positions and provided backup at key times.
Timeshare Sales Representative
Hilton Grand Vacations
02.2011 - 12.2011
- Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.
- Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
- Used consultative sales approach to understand and meet customer needs.
Aquatics Specialist
Petco
09.2009 - 02.2011
- Handled animals safely and remained calm in different situations.
- Kept kennels clean, tidy and spaces stocked with items for pet or staff needs.
- Taught pet owners how to care for pets, manage behaviors and maintain proper nutrition.
- Completed routine check-ups to assess animal health and chronic or acute concerns.
Cashier
Publix Super Markets Inc
04.2006 - 01.2010
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Tallied cash drawer at beginning and end of each work shift.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
Education
High School Diploma -
Edgewater High School
Orlando, FL05.2008
Skills
- Manage Operations
- Records Organization and Management
- Supplier Monitoring
- Customer Service and Assistance
- Special Promotions Planning
- Performance Monitoring and Evaluation
- Safety Monitoring
- Ordering of Products
- Inventory Merchandising
- Motivational Leadership
- Disciplinary Action
- Inventory Tracking and Management
Timeline
Grocery Manager
Publix Super Markets Inc
10.2020 - Current
Assistant General Manager
Publix Super Markets Inc
03.2018 - 10.2020
Grocery Team Leader
Publix Super Markets Inc
02.2016 - 03.2018
Grocery Replenishment Specialist
Publix Super Markets Inc
09.2014 - 02.2016
Timeshare Sales Representative
Hilton Grand Vacations
02.2011 - 12.2011
Grocery Clerk
Publix Super Markets Inc
01.2010 - 09.2014
Aquatics Specialist
Petco
09.2009 - 02.2011
Cashier
Publix Super Markets Inc
04.2006 - 01.2010
High School Diploma -
Edgewater High School
Similar Profiles
Halle SummersHalle Summers
Front Service Clerk at Publix Super Markets IncFront Service Clerk at Publix Super Markets Inc
Brandy HutchingsBrandy Hutchings
Assistant Grocery Manager at Publix Super Markets IncAssistant Grocery Manager at Publix Super Markets Inc
Felicia BearFelicia Bear
Cashier at Publix Super Markets IncCashier at Publix Super Markets Inc
VanEsther RobertsVanEsther Roberts
Assistant Bakery Manager at Publix Super Markets IncAssistant Bakery Manager at Publix Super Markets Inc
Zachary MooreZachary Moore
Customer Service Representative at Alumni Hall StoresCustomer Service Representative at Alumni Hall Stores