Dedicated and strong work ethic. My biggest goal is to offer guidance and support to those around me and utilize my skills to the best of my ability to help my company and team reach their goals.
Overview
24
24
years of professional experience
Work History
Dasher
Door Dash
St. Louis, MO
08.2019 - Current
Delivered food/grocery orders to customers in a timely manner.
Inspected food quality prior to leaving restaurants and ensured that it was up to standards.
Shopped at Grocery stores and Pharmacies for customers while using the Dasher App.
Communicated effectively with restaurant staff about any issues related to food orders or delivery instructions.
Communicated promptly to customer messages sent through the Dasher app regarding customer/order changes or updates.
Maintained accurate records of delivered items as well as customer feedback and ratings.
Complied with local traffic laws while driving between pick-up locations and drop-off points.
Maintained an organized, clean and safe vehicle at all times & performed pre-trip vehicle inspections prior to dashing.
Housekeeper
Quality Inn Hotel
Festus, MO
03.2018 - 10.2018
Head Housekeeper
La Quinta Inn & Suites In
Festus, MO
09.2017 - 03.2018
Assisted GM in hiring and firing employees. Trained new housekeeping staff.
Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Conducted regular inspections of rooms and common areas to ensure compliance with health and safety regulations.
Evaluated employee performance and developed improvement plans.
Placed orders for housekeeping supplies and guest toiletries.
Communicated repair needs to maintenance staff.
Maintained detailed records of purchased supplies & maintenance needs/repairs.
Handled emergency situations calmly and efficiently while prioritizing guest safety at all times.
Prep Cook
Jack in the Box
Herculaneum, Mo.
09.2015 - 12.2015
Prep Cook
Fuddruckers Restaurants LLC
St. Louis, Mo.
01.2007 - 12.2007
Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
Reduced food waste by properly storing ingredients and monitoring expiration dates.
Cashier
Dierbergs Markets Inc.
St. Louis, Mo.
12.2002 - 12.2003
Operated and maintained a balanced cash register for cash, check, and credit card transactions with perfect accuracy levels.
Accurately and swiftly scanned and bagged food and non-food items for sale.
Addressed by name and built relationships with customers to encourage repeat business.
Assisted customers in locating items and joining rewards programs.
Occasionally covered the cost of regular customers purchases with my own money.
Sandwich Artist
Quizno's Restaurant
Granite City, Ill.
08.2002 - 12.2002
Greeted guests, promoted specials, and took orders.
Operated the cash register with accuracy, ensuring proper handling of transactions.
Crafted preferred sandwiches for guests with speed and accuracy.
Kept workplace clean and organized in line with restaurant policies.
Increased speed of service through effective multitasking and time management skills.
Collaborated with team members to maintain a smooth workflow during busy hours.
Server
Ponderosa Restaurant
Fenton , Mo.
09.2001 - 04.2002
Server
Denny's Restaurants Franchise Association
Creve Couer, Mo.
01.2001 - 08.2001
Worked with POS system to place orders, and manage bills. Handled cash transactions accurately, contributing to balanced daily financial reports.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Performed opening and closing duties, ensuring the dining area was prepared for transitions.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Followed health and safety protocols crucial for maintaining safe and sanitary environments.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Assisted in training new hires, providing guidance on restaurant standards and practices.
Video Clerk
Hollywood Video
University City, Mo.
01.2000 - 01.2001
Maintained a clean and welcoming store environment by tidying, dusting, and sanitizing frequently handled surfaces. Organize sections according to genre or theme, resulting in improved browsing experience and reduced wait time.
Resolved customer complaints with empathy and professionalism.
Provided technical support for customers experiencing issues with their rented DVDs or Blu-rays, troubleshooting any problems that arose during playback.
Assisted customers in locating titles of movies and games they were searching for.
Education
Medical Assisting
Southwestern Illinois University SWIC
Granite City, IL
Skills
Self-Starter
Leader & Team Player
Networking & Communication
Merchandise Sales
Crowd Control
People Person
Strong Navigation & Driving Skills
Detail Oriented
Flexible & Adaptable
Punctual & Reliable
Effective Multitasking
Passionate about Learning & committed to continual improvement