Tiffany Briesacher
Portage,IN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Diligent program support professional well-versed in evaluating behavioral and emotional needs of mental health clients. Documenting daily activities and special incidents while effectively managing client needs, assisting with treatment coordination and supporting program operations.
Overview
8
8
years of professional experience
Work History
Supervisor/Clinical Shift Coordinator
Midwest Center For Youth And Families
05.2019 - 11.2023
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Trainer
Midwest Center For Youth And Families
01.2019 - 11.2023
- Improved employee performance by designing and implementing effective training programs.
- Enhanced trainee engagement through interactive workshops and hands-on activities.
- Developed customized training materials for various industries, ensuring relevance to the target audience.
- Conducted comprehensive needs assessments to identify gaps in knowledge and skills, informing future program development.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Delivered dynamic presentations to facilitate learning and retention among diverse audiences.
- Delivered instructional presentations on equipment use, focusing on efficiency and safety.
Behavioral Health Technician
Midwest Center For Youth And Families
01.2016 - 11.2023
- Improved patient outcomes by implementing evidence-based behavioral interventions and strategies.
- Conducted assessments for accurate diagnoses, leading to the development of personalized treatment plans.
- Facilitated group therapy sessions, fostering a supportive environment for patients to share experiences and discuss coping strategies.
- Maintained detailed documentation of patient progress, enabling effective adjustments to treatment plans as needed.
- Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
- Contributed to continuous quality improvement initiatives within the facility, enhancing overall service delivery and patient satisfaction levels.
- Mentored new Behavioral Health Technicians joining the team, sharing best practices and helping them acclimate quickly to their new role responsibilities.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Enhanced patient engagement in their treatment plan through active listening and empathetic communication skills.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Utilized creative problem-solving abilities to address complex patient needs and overcome barriers to treatment success, all while maintaining a high level of professionalism and ethical conduct.
Education
Bachelor of Science - Psychology
Purdue University - North Central
Westville, IN05.2015
Skills
- Schedule Development
- Behavior Treatment Plans
- Report Writing
- Documentation Skills
- Staff Management
- Conflict Resolution
- Customer Service
- Audit Reporting
- Complex Problem-Solving
- Intervention Management
Timeline
Supervisor/Clinical Shift Coordinator
Midwest Center For Youth And Families
05.2019 - 11.2023
Trainer
Midwest Center For Youth And Families
01.2019 - 11.2023
Behavioral Health Technician
Midwest Center For Youth And Families
01.2016 - 11.2023
Bachelor of Science - Psychology
Purdue University - North Central
Similar Profiles
Denise ReyesDenise Reyes
Behavioral Health Worker at Midwest Center for Youth and FamiliesBehavioral Health Worker at Midwest Center for Youth and Families
Lynn HuttonLynn Hutton
Psychiatric Registered Nurse at Franciscan Dyer St. Francis CenterPsychiatric Registered Nurse at Franciscan Dyer St. Francis Center
Joshua ThompsonJoshua Thompson
SuperTeens Summer Leadership Program at Boston Center for Youth and FamiliesSuperTeens Summer Leadership Program at Boston Center for Youth and Families