Tiffany Brownell
Buffalo Wild Wings Restaurant
Arlington Heights,IL
8
years of professional experience
I am seeking employment in the field of customer service where my extensive experience in hospitality, sales & marketing, conflict resolution, shift management and warehouse production can be utilized as well as enhanced. There's a positive energy of light within me that I love too share & shine on others who need it!
Work History
Certified Trainer, Server and Cashier
3 Years 6 Months- Team player role involving encouragement of training protocols to enhance staff performance and customer service skills.
- Facilitated ongoing training sessions to ensure compliance with health and safety regulations.
- Mentored new employees, fostering a collaborative environment to improve team dynamics.
- Evaluated training effectiveness through feedback mechanisms, refining content for continuous improvement.
Team Lead
1 Year 4 MonthsProvided fast friendly food customer service at Cafe's Zupas high end lunch restaurant; Provided training and team member support;
Cashiering and Order-taking
Steward
11 Months- Providing the fastest, friendliest food service dining experience to the guests, fresh food preparations, cashiering, ensuring store cleanliness, interacting with the guests giving them one-on-one hospitality
Server
8 Months- Greeted and seated guests, efficiently took food orders, accurately performed money transactions, provided fast, friendly hospitality to guests during their dining experience
Education
PTA Program - Pre Physical Therapy Aide
Certified MIG Welder
Having received a scholarship through Worknet DuPage, I completed a MIG welding certification course offered at the Technical Campus of the College of DuPage in Addison, IL
Associates - General Studies
Expanding my knowledge in various subjects, I achieved an associate’s degree in general studies. I have maintained a competitive GPA and am continuing to pursue a certificate in Diagnostic Imaging as a Radiology Technician
Skills
Ability to multi-task while ensuring excellent customer service
Proficient in Spanish
Shift management skills
Office and administrative experience
Accurate
friendly order-taking & cashiering
Experienced in sales and marketing
Professional resolution of customer concerns
Computer literate
ACTIVITIES
It has always been my passion to provide an unforgettable customer service experience to those whom I encounter in the workplace. I am dedicated to offering the same excellent attitude of optimism to my co-workers as I am dedicated to the customers we serve as a team. It is my hope that my acquired work experience and skills can be utilized as well as enhanced.
Timeline
Certified Trainer, Server and Cashier
Buffalo Wild Wings Restaurant
01.2023 - CurrentRead More
Team Lead
Cafe's Zupas
09.2021 - 01.2023Read More
Steward
MOD Pizza
10.2018 - 09.2019Read More
Server
Elly’s Restaurant
01.2018 - 09.2018Read More
College of DuPage
Associates from General Studies
Read More
JARC: Jane Addams Resource Corporation
Certified MIG Welder
Read More
William Rainey Harper College
PTA Program from Pre Physical Therapy Aide
Read More