TIFFANY BRUNDAGE
LITHONIA,Georgia
Summary
Certified Pharmacy Technician bringing 13 years of experience with expert accuracy, building relationships with customers and promoting teamwork within pharmacy settings. Knowledgeable about regulatory guidelines and policies. Motivated professional adding value to any organization in need of great collaboration, interpersonal and multitasking abilities.
Overview
11
11
years of professional experience
Work History
Lead Administrative Coordinator
SynergRx
Atlanta
08.2024 - Current
- Coordinated patient care plans across clinical, social, and community services.
- Collaborated with physicians, social workers, and other healthcare providers to provide comprehensive care for patients.
- Resolved care barriers through outreach, problem solving, and service coordination.
- Reviewed referrals and scheduled appointments with providers and specialty clinics.
- Scheduled appointments and managed referrals with insurance and clinic systems.
- Verified insurance information and supported authorization requests for services.
Pharmacy Operations Manager
Walgreens
Decatur , GA
07.2022 - 08.2025
- Ordered inventory weekly to align supply with anticipated demand and minimize backorders.
- Trained pharmacy interns and new technicians to enhance team capability and service quality.
- Trained pharmacy interns and newly hired technicians.
- Verified accuracy and productivity of operational activities to ensure efficient pharmacy operations.
- Administered vaccines to immunize patients against communicable diseases.
Specialty Pharmacy Technician
Avita Pharmacy
Decatur, GA
02.2021 - 07.2022
- Processed paperwork and obtained billing forms while ensuring security of confidential information.
- Investigated insurance policies to determine claim eligibility and processed files in accordance with instructions.
- Educated patients on various resources, services and programs to maximize care.
- Educated patients on available resources, services, and programs to enhance their care experience.
Pharmacy Technician
CVS Omincare
Conyers, GA
01.2016 - 08.2021
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Assisted pharmacist in processing high volume of prescriptions and addressing customer inquiries to ensure timely medication access.
- Interpreted and processed medication orders, ensuring accuracy under pharmacist supervision.
- Completed and organized patient paperwork, updating records with insurance changes and allergy information to maintain accurate patient profiles.
Education
CERITFIED PHARMACY TECHNICAN - PHARMACY
Atlanta Metropolitan State College
Atlanta, GAGED -
Georgia Piedmont Technical College
Clarkston, GASkills
- Patient care coordination
- Insurance claims and adjudications
- Compliance Management
- ICD-9 coding
- Medical knowledge
- Process Improvement
- Efficient, Accurate, and Great customer service
- CPR Certified
Timeline
Lead Administrative Coordinator
SynergRx
08.2024 - Current
Pharmacy Operations Manager
Walgreens
07.2022 - 08.2025
Specialty Pharmacy Technician
Avita Pharmacy
02.2021 - 07.2022
Pharmacy Technician
CVS Omincare
01.2016 - 08.2021
CERITFIED PHARMACY TECHNICAN - PHARMACY
Atlanta Metropolitan State College
GED -
Georgia Piedmont Technical College