Summary
Overview
Work History
Education
Skills
Timeline
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Tiffany Bump

Aubrey,TX

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

28
28
years of professional experience

Work History

Pre-K Paraprofessional

Frisco ISD
08.2021 - 08.2023
  • Helped teacher prepare instructional material and displays.
  • Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
  • Enforced rules and instructions to maintain discipline.
  • Cleaned, organized and restocked classrooms for upcoming classes.

Customer Service/Accounts Receivable Manager

Nordic Pure
05.2005 - 03.2010
  • Prepared bills receivable, invoices, and bank deposits.
  • Posted customer payments by recording cash, checks, and credit card transactions.
  • Reconciled daily AR ledger and verified proper posting.
  • Verified discrepancies and resolved clients' billing issues
  • Processed incoming payments in accordance with established financial policies.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Updated account information to maintain customer records.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Investigated and resolved customer inquiries and complaints quickly.

Teller Level 2

Community Credit Union
12.2003 - 05.2005
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.

Accounts Receivable Specialist

Green Thumb Lawn Care
01.1996 - 01.2003
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Followed up overdue payments and payment plans from clients to establish good cash flow.
  • Monitored accounts to verify compliance with payment terms and schedules.
  • Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.

Education

High School Diploma -

Allen High School
Allen, TX
05.1998

Skills

  • School Policy and Rules Enforcement
  • Teacher Assistance
  • Reinforcing Learning Concepts
  • Classroom Support
  • Supervising Classroom Activities
  • Strong Work Ethic and Dependable
  • Class Management
  • Small Group Support and Assistance
  • Classroom Management Techniques

Timeline

Pre-K Paraprofessional

Frisco ISD
08.2021 - 08.2023

Customer Service/Accounts Receivable Manager

Nordic Pure
05.2005 - 03.2010

Teller Level 2

Community Credit Union
12.2003 - 05.2005

Accounts Receivable Specialist

Green Thumb Lawn Care
01.1996 - 01.2003

High School Diploma -

Allen High School

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Tiffany Bump