Tiffany Burkhart
Edmond
Summary
Results-driven professional with over 10 years of experience in proposal writing. Skilled in collaborating with cross-functional teams to gather critical project information and ensure on-time submissions, contributing to successful bid outcomes.
Overview
27
27
years of professional experience
Work History
Proposal Writer
MMC Group
Irving
01.2016 - Current
- Developed persuasive proposals for complex projects in competitive markets.
- Collaborated with cross-functional teams to gather critical project information.
- Researched industry trends to inform proposal strategies and content enhancement.
- Edited and refined proposal documents for clarity and consistency.
- Managed proposal timelines to ensure on-time submissions for bids.
- Monitored progress against deadlines specified in RFPs or contracts.
- Utilized proposal management software to optimize document creation processes.
- Proofread all documents prior to submission, ensuring adherence to quality standards.
Executive Assistant
Sky Diamond Roofing
Oklahoma City
03.2010 - 06.2015
- Coordinated executive calendars and scheduled appointments to optimize daily operations.
- Liaised with clients and vendors to address project requirements and ensure alignment.
- Organized confidential files and verified data accuracy to uphold record integrity.
- Supported financial operations by processing invoices and expense reports.
- Monitored incoming emails and responded accordingly in a timely manner.
- Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
- Oversaw processing of daily invoices, reports, and proposals to ensure timely completion.
- Managed and tracked expenses to meet company budget requirements.
Lead Medical Receptionist
City Medical/ Stroia Chiropractic
Southgate
01.2004 - 02.2010
- Managed patient scheduling and appointment confirmations, ensuring optimal appointment flow and patient satisfaction.
- Coordinated communication between patients and healthcare providers to facilitate timely information exchange and enhance patient care.
- Maintained accurate patient records and ensured data confidentiality.
- Implemented office procedures to streamline workflow and enhance efficiency.
- Collaborated with insurance companies for verification and claims processing.
- Checked patients in and out for appointments and collected co-payments.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Contacted patients to confirm appointments and gather necessary details, improving accuracy of records and reducing no-show rates.
Plotter Tech./ Customer Service in Reprographics
Visteon Chassis Systems
Dearborn
01.1999 - 01.2004
- Operated 8830 plotter machine to reproduce and digitize confidential engineer blueprints for Visteon and Ford Motor Co.
- Converted blueprints into secure digital files for email distribution to ensure confidentiality.
- Resolved customer issues with knowledgeable and friendly service, enhancing overall satisfaction.
- Recorded customer interactions in database to ensure reliable tracking and follow-up.
- Utilized CRM systems to track and manage customer accounts efficiently.
- Trained new employees on customer service protocols and best practices.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Education
Some College (No Degree) - Applied Psychology
Oklahoma State University
Stillwater, OKSkills
- Proposal writing and management
- Proposal development
- Document editing
- Content development
- Research analysis
- Industry research
- Cross-functional collaboration
- Client communication
Timeline
Proposal Writer
MMC Group
01.2016 - Current
Executive Assistant
Sky Diamond Roofing
03.2010 - 06.2015
Lead Medical Receptionist
City Medical/ Stroia Chiropractic
01.2004 - 02.2010
Plotter Tech./ Customer Service in Reprographics
Visteon Chassis Systems
01.1999 - 01.2004
Some College (No Degree) - Applied Psychology
Oklahoma State University