Tiffany Bussey
Denver,Colorado
Summary
Highly motivated professional with a proven track record in managing projects and clients of all sizes. Focused on enhancing organizational efficiency, productivity, and revenue. Skilled in streamlining operations, maintaining schedules, and understanding client requirements for optimal customer satisfaction. Demonstrated ability to effectively manage vendor and contractor invoices associated with projects. Possesses the aptitude to handle stress and maintain professional composure while simultaneously managing multiple solicitations and projects. Exceptionally organized and driven, with the ability to prioritize work and meet strict timelines. A clear and articulate communicator who approaches milestones with precision and confidentiality through top-notch client communication.
Overview
9
9
years of professional experience
Work History
Project Coordinator
Mastec Network Solutions
05.2022 - Current
- Established collaborative relationships among the various project and constituent groups, with the aim of promoting the concept of integrated systems
- Responsibly facilitated the decision-making processes as appropriate, serving as liaison between project managers, and adjudicating disagreements on approach to ensure the maintenance of an integrated, institutional focus for the overall project
- Identified and worked to remove barriers to successful completion of the overall project, with particular emphasis on resolving issues with subcontractors
- Providing timely project status updates to the Project Managers submitting for Cabinet resolution those problems and issues that cannot be resolved at lower levels
- Maintaining and updating company database
- Creating and tracking contracts, purchase orders, submittals, and completing project close-out manuals with Oracle and Norad
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Reported regularly to managers on project budget, progress, and technical problems.
- Created job files for each project and maintained current data in each file.
- Responded to requests for information on materials to inquiring parties.
- Assisted with onboarding newly hired staff members and coached on task prioritization.
- Implemented digital project tracking system, simplifying progress monitoring and improving project delivery timeframes.
- Maintained open communication by presenting regular updates on project status to customers.
- Monitored project progress, identified risks and took corrective action as needed.
- Facilitated frequent progress reports and presentations to keep management informed about ongoing activities within their respective domains.
- Managed budgets effectively, ensuring resource allocation was optimized for maximum project success.
Project Coordinator
Motili
06.2021 - 05.2022
- Sustain confidentiality of all clients and company information in accordance with confidentiality agreement
- Create, maintain, track, and update project plans and activities
- Collaborate regularly and effectively via media, with multiple departments regarding project activities
- Streamline accurate process documentation for projects as per reporting requirements collaborating with Project Manager
- Oversee installation of all HVAC / related equipment and parts, including calculating unit of measure per install and assessing overall budget
- Direct interior cycles, systems, and keep up with SmartSheet users
- Comply with all company policies and procedures as well as federal, state, and local regulations
- Utilize Motili application for communication with staff and clients, photos of asset at project sites and competed installations, equipment fitment, and site inspection
- Resolved client issues and escalated to department head for achieving client satisfaction
- Ensured accurate billing of orders through cooperation with finance department
- Improved customer satisfaction by ensuring high standards in work delivery
- Productively trained contractors on using Motili application
- Supervised 43 bases across the country and facilitated dispatch contractor within 24-48-hour window for any repairs/replacements
AR Specialist
Miller Frishman Group
02.2020 - 06.2021
- Guaranteed database exactness by sustaining and updating records accordingly
- Requested and arranged payments through effective cooperation with clients
- Oversaw cashflow by keeping legitimate track and record of payments in database
- Generated balance sheets and significant reports to assess profit and loss account
- Streamlined client accounts connected with payments and contact data
- Maintain and update database and information as per needed to ensure data accuracy
- Create reports and balance sheets to document profit and loss of company
- Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Managed and responded to correspondence and inquiries from customers and vendors.
SEO & Social Media Specialist
Pop Picture
10.2016 - 02.2020
- Grasped targeted audience by linking with marketing and advertisement channels, including social media, digital, and emails
- Oversaw editorial calendar and brought artistic content to market brand for effective delivery of material
- Enhanced brand awareness and commitments with clients by analyzing contenders / economic situation and fostering strategic market campaigns
- Achieved targeted goals by reinforcing brand image formation
- Managed social media accounts, ensuring timely responses to comments, messages, and reviews for enhanced customer service.
- Generated leads through effective paid advertising campaigns on Facebook, Instagram, and Twitter.
- Boosted website traffic with link placement in social media posts and optimized SEO strategies.
- Improved page content, keyword relevancy, and branding to achieve search engine optimization goals.
Legal Assistant
Bohannon & Rogers
08.2017 - 11.2018
- Arranged clients' appointments, discoursed case progress, filed legal documents, and organized summon for convenient conveyance
- Organized legal documents, such as directions, pleadings, and appeals in compliance with legitimate prerequisites
- Upheld court proceeding through trials / exhibits and added crucial evidence to light
- Facilitated court proceedings by bringing in witnesses for court testimony and backend investigation reports
- Amplified client's satisfaction by offering services to resolve complex legitimate issues
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Managed high-volume workload approximately 100 cases while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
- Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
- Assisted with trial preparation, including creation of exhibits, compilation of witness lists, and organization of evidence materials.
- Assisted in trial preparation by organizing exhibits, preparing witness lists, and coordinating trial logistics.
- Optimized document management processes, leading to quicker access to critical information during case preparation.
- Drafted legal documents, including pleadings and motions, to support attorneys in various cases.
- Communicated pertinent information to clients via phone, email, and mail.
- Revised and finalized letters, briefs, and memos.
- Produced legal documents such as briefs, pleadings and appeals.
- Attended court hearings and depositions to take notes and document proceedings.
- Interviewed clients to obtain information relevant to cases.
Executive Assistant
Neil Gonzalez Law
08.2015 - 01.2016
- Executed legal research with a keen focus on achieving effective solutions for legitimate issues by collecting data about state statutes, decisions, legal articles, codes, and documents
- Accumulated data from clients by means of telephone and email to talk case subtleties
- Enhanced organizational operations by archiving employees' performance, expenses, and revenue
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled confidential and sensitive information with discretion and tact.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Organized and coordinated conferences and monthly meetings.
- Answered high volume of phone calls and email inquiries.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Maintained strict confidentiality of sensitive information, upholding company's privacy policies and ethical standards.
- Managed complex calendars for senior executives to facilitate efficient scheduling and meeting planning.
- Promoted team productivity by keeping supplies organized and well-stocked.
Education
Bachelor of Arts - English Literature
University of Suffolk
England07.2014
Skills
- Project Coordination
- Time Management
- Detail Oriented
- Critical Thinking
- Customer Service
- Attention to Detail
- Workload Management
- Multiple Priorities Management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Project Coordinator
Mastec Network Solutions
05.2022 - Current
Project Coordinator
Motili
06.2021 - 05.2022
AR Specialist
Miller Frishman Group
02.2020 - 06.2021
Legal Assistant
Bohannon & Rogers
08.2017 - 11.2018
SEO & Social Media Specialist
Pop Picture
10.2016 - 02.2020
Executive Assistant
Neil Gonzalez Law
08.2015 - 01.2016
Bachelor of Arts - English Literature
University of Suffolk
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