Tiffany Bux
Levittown,NY
Summary
Highly-motivated professional with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
Guest Experience
Local Kitchens
01.2024 - Current
- Provided direct customer service support in a fully remote environment
- Closely monitored all aspects of customer interactions, including orders, refunds, and overall account maintenance
- Monitored and regulated reviews from social media channels including Yelp and Google My Business Reviews.
Production Assistant Digital/Social Content
YES Network
02.2024 - 06.2024
- Maintained up-to-date content across all YES Network social channels including X/Twitter posts, Instagram photos/videos, Facebook updates,
Youtube uploads and Yes Website video contents. - Clip/Edit graphics and video for social media updates using ClipPro.
- Crafted compelling and appropriate content for YES audience
Sales
IPLB (Luxury Beauty)
11.2023 - 04.2024
- Increased sales productivity by consistently delivering excellent results across various luxury perfume brands like Jimmy Choo, Coach, Kate Spade, and Mont Blanc
- Delivered exceptional customer service assistance to meet and exceed daily, visual, and monthly sales objectives.
- Monitored and provided personalized, luxury experiences for customer contacts.
Mascot Performer/Entertainment/Production
NY Mets/Citi Field
03.2019 - 02.2023
- Successfully organized and executed a variety of game day events, theme nights, and fan interactions
- Coordinated, produced, and edited content for official Mets/Mets Mascots social media channels. Generated fresh ideas to enhance engagement.
- Assisted with the coordination of on-site and off-site production for SNY and in-game content.
- Played a key role in overseeing event coordination and execution for every home game
- Performed as the official MLB NY Mets Mascot (Mrs. Met) during games
Entertainment/Production
NY Rangers/NY Knicks/Madison Square Garden
09.2018 - 08.2022
- Organized contests involving fans and orchestrated fan-centered Jumbotron and TV live shoots
- Assisted in executing game nights, special events, and themed evenings at MSG.
- Contributed to the smooth operations and facilitation of all home game activities
In Arena Game Host
Westchester Knicks
09.2021 - 04.2022
- Fostered engagement with NBA G league players and fans by facilitating in-arena content during games and time outs.
- Planned, created, and executed a variety of social media content for Westchester Knicks channels.
- Promoted active engagement with target audience to enhance overall WCK brand
Brand Ambassador/Marketing
Hydroxycut
06.2017 - 01.2019
- Planned, created, and edited engaging content for Hydroxycut's social media channels.
- Increased brand engagement by implementing successful social media strategies and overseeing the moderation of multiple social channels.
- Managed clear social media calendar to optimize engagement
Education
Bachelor of Arts - Theatre Arts
Adelphi University
Garden City, NY05-2013
Skills
- Collaborating
- Creative thinking
- Social media platforms
- TikTok
- X/Twitter
- YouTube
- Yelp
- Video editing software
- ClipPro
- Final Cut Pro
- Adobe Premiere Pro
- IMovie
- CapCut
- Videoshop
- Creating social media content
- Increasing engagement
- Brand awareness
- Microsoft programs
- Office
- Excel
- PowerPoint
- Outlook
- Google Drive
- Google Analytics
- Zendesk
- Kustomer
- Slack
- Stripe
- Guest Experience
- Interpersonal skills
- Positive attitude
- Learning and adapting quickly
- Multitasking
- Following directions
- Public Speaking
- Excels in high-pressure situations
- Improv training
- Thinking outside the box
Timeline
Production Assistant Digital/Social Content
YES Network
02.2024 - 06.2024
Guest Experience
Local Kitchens
01.2024 - Current
Sales
IPLB (Luxury Beauty)
11.2023 - 04.2024
In Arena Game Host
Westchester Knicks
09.2021 - 04.2022
Mascot Performer/Entertainment/Production
NY Mets/Citi Field
03.2019 - 02.2023
Entertainment/Production
NY Rangers/NY Knicks/Madison Square Garden
09.2018 - 08.2022
Brand Ambassador/Marketing
Hydroxycut
06.2017 - 01.2019
Bachelor of Arts - Theatre Arts
Adelphi University
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