Tiffany C. Gossett
Woodbine
Summary
Seasoned Clinical Director offering comprehensive background in overseeing clinical operations within mental healthcare facilities and organizations. Strong track record in strategic planning, staff development, and regulatory compliance. Display leadership qualities that drive operational success and contribute to patient satisfaction. Notable for effectiveness in improving workflow processes and overall clinical services quality. Quality crisis management and support skills, seeking a continued clinical role.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Clinical Director
Southern Live Oaks/St. Mary's Wellness Cetner
St. Mary's
08.2024 - Current
- Reviewed reports from various committees regarding clinical activities.
- Managed the day-to-day operations of a multi-disciplinary team.
- Ensured compliance with all state and federal regulations related to clinical services.
- Monitored patient progress, ensuring quality care was provided.
- Provided clinical oversight for staff and services.
- Implemented strategies for improving patient safety measures throughout the facility.
- Evaluated clinical staff performance through regular meetings and assessments.
- Led strategic planning initiatives within the organization.
- Reviewed medical records for accuracy, completeness, and compliance with legal requirements.
- Collaborated with other departments to coordinate health services across multiple facilities.
- Conducted interviews and hired new clinicians.
Self Employed/Private contracts
EAP Management and Consulting
07.2023 - Current
- Responds to initial leadership contacts and inquiries for services - receive request, assess situation, determine appropriate course of action including coordination with EAP clinicians
- Provides individual and group counseling, support and staffing for critical incident response and crisis intervention, threat assessment referrals, and fitness for duty evaluations.
- Provides virtual consultation/counseling services to managers and HR partners on a range of behavioral health and workplace related topics or concerns.
Director of Clinical Services
St. Simons By the Sea
02.2022 - 05.2024
- Manages and organizes the Clinical Department daily operation and all clinical staff.
- Planning and Overseeing all patient care, administrative operations and programming for the hospital.
- Monitored compliance for all legal entities and insurance requirements, including internal policies and quality standards.
- Provided crisis intervention and group /individual counseling for staff and patients.
- 50% of the time completed assessments, discharge plans, case management, used Trauma informed care and DBT skills to support and treat child and adult victims of physical/sexual abuse with daily groups and psychotherapy. Documented abuse and referred to appropriate resource/legal entity.
- Established performance objectives and evaluated staff performance regularly.
- Maintained confidentiality of patient information according to HIPAA regulations.
- Coordinated patient care activities, including assessments, treatments and evaluations of patients' progress.
- Actively participated in strategic planning initiatives designed to improve overall operations of the facility.
- Collaborated with other healthcare professionals to develop effective treatment plans for patients.
- Monitored quality assurance initiatives in order to improve patient outcomes.
Clinical Counselor with Fleet and Family Support Center
Kingsbay Navel Base
05.2020 - 04.2021
- Providing short term counseling for individuals, family, couples, and children surrounding life stressors, relationships, parenting, stress management, and crisis intervention
- Completes psychosocial assessments, treatment plan development, safety planning, and coordinates continued treatment/referrals
- Provides intervention, case management and support for victims of domestic violence and child abuse and neglect and sailors in crisis/suicidal safety planning.
- 30% of time spent on case management, as needed assessments, treatment and referrals of child victims of abuse/neglect and domestic violence. Coordination of treatment and care with Navy commands, medical, DFCS and other entities.
Licensed Military Family Life Counselor CYP/CDC
Magellan Health
02.2016 - 05.2020
- Providing short term, solution focused counseling and consultation to military children and their families surrounding various stressors related to the military lifestyle.
- Supporting CDC staff on installation with trainings, and health/wellness presentations, referrals to resource linkage.
- Maintains community relationships, and partners with POC, creating a presence and addressing the needs of the installation.
- 50% of time spent on as needed assessments, treatment and referrals of child victims of abuse and domestic violence. Coordination of treatment with Fleet and Family Support Services and Family Advocacy Program.
- Maintained accurate records of client information, including assessment notes, progress notes, treatment plans and discharge summaries in accordance with regulations and standards.
- Responded promptly to requests from commanders regarding the status of a service member's mental health condition.
- Facilitated psycho-educational classes on topics such as parenting skills, anger management, stress reduction and communication skills.
- Participated in team meetings to discuss client cases or review new policies or procedures.
Licensed Psychotherapist
Lighthorse Healthcare Inc.
10.2014 - 01.2016
- Provided individual, group, and family counseling for clients with MH/SA diagnosis, from various treatment modalities.
- Works heavily with military family population, providing short term therapy, support and linkage to alternative resources.
- Conducted intakes for incoming clients, completing treatment plans/biopsychosocials.
- Provided crisis management/intervention, and evaluations for MH/SA clients.
- Facilitated inpatient hospitalization placement of high risk patients.
- 40% of the time completed assessments for DFCS contracted services, of child victims of abuse/domestic violence, used Trauma Informed Care for treatment approaches. Completed a monthly Trauma Group therapy session for victims of abuse and domestic violence.
Assessment Coordinator/Licensed Counselor
St. Simons by the Sea Treatment Center
05.2014 - 10.2014
- Completes admission assessments and intake for all new patients, using a solution focused approach.
- Plans and coordinates treatment options with patients and their managed care providers seeking inpatient treatment.
- Provides possible patients with alternative resources for treatment in less restrictive environments.
Mobile Licensed Crisis Counselor Supervisor
Benchmark Human Services
05.2013 - 05.2014
- Traveled to local hospitals, and community settings, completing 24/7 crisis response and assessments.
- Provided crisis management/intervention to clients with severe/persistent MH and SA diagnosis.
- Provided short term solution focused counseling and linkage to community resources.
- Supervised team of other employees, arranging treatment coverage and clinical supervision.
Licensed Crisis Therapist
Behavioral Health Services of South Georgia
09.2010 - 05.2013
- Complete crisis assessments, safety plans and crisis intervention with clients
- Facilitate 1013 hospitalizations of clients, and their follow-up and after care
- Complete intake on new clients, Medicaid/Medicare, APS treatment plans
- Provide individual/group therapy for clients with mental illness and co-occurring disorders, anger management classes for military population.
- 30% of the time completed assessments for DFCS contracted services, of child victims of abuse/domestic violence, used Trauma Informed care for treatment approaches.
Crisis Counselor
Augusta Youth Development Center, Department of Juvenile Justice
02.2009 - 08.2010
- Provided crisis intervention to incarcerated children/youth with mental illness
- Completed crisis assessments
- Completed/Implemented behavior modification plans
- 60% of time spent assessing and treating child victims of abuse and domestic violence. 90% of all the children admitted had a history of some abuse type.
Youth Care Staff Leader/Activity Specialist
Lighthouse Care Center of Augusta
09.2007 - 12.2007
- Managed the welfare of 85 children and staff in a high-risk management residential facility.
- Assists the Recreation therapist with planning and implementing psychosocial events for the residents.
- Provided short term/solution focused counseling and behavior modification for children in need.
- 10% of the time completed group therapy for child victims of abuse/domestic violence, used Trauma Informed care treatment approaches, all under supervision for licensure.
Education
Doctoral Candidate - Counselor Education and Supervision
Capella University
Minneapolis, Minnesota05.2025
Master of Counselor Education/Psychology -
Augusta State University
Augusta, Georgia05.2010
Bachelor of Social Work - Minor in Psychology
Augusta State University
Augusta, Georgia05.2007
Associate of Science - Behavioral Science
Georgia Military College
Augusta, Georgia06.2006
Skills
- Improving clinical quality outcomes
- Interdisciplinary collaboration
- Clinical leadership
- Treatment service implementation
- Team leadership
Affiliations
- American Counseling Association member
- Licensed Professional Counselors of Georgia member
Certification
- Licensed Professional Counselor, GA# LPC008082
- National Certified Counselor, # 269990
Volunteer Experience
- Current Camden Middle School Parent Advisory Board member
- Current Girl Scout Parent Volunteer
- Current 4-H Parent Leader
- Past President of the Chi Sigma Iota Counseling Honor Society
- Past Volunteer for the Homeless Task Force
- Past Volunteer for Weed and Seed Program
- Past Volunteer for the Ronald McDonald House
- Past Volunteer for the Augusta State Literacy Center
References
Available By Request
Community Activities With Child Abuse Domestic Violence Experience
- Current Volunteer with Camden House, St. Mary’s, GA, 2018, Present, Provides PRN counseling support, facilitated group therapy with victims and children, assists with programming, special events, and coordinating volunteer projects.
- Past Volunteer and Board Member for Rape Crisis and Sexual Assault Services, Augusta, GA, 2005, 2007, Worked on call sexual assaults at local ER’s, maintained the crisis hotline when victims called in for support, provided counseling support to victims, conducted assessments and intakes on victims of sexual assault, facilitated group therapy for victims. Joined the board as a volunteer member in 2006, assisting and developing program policies and procedures, budget, and outreach activities.
- Past Volunteer for Safe Homes of Augusta, GA, 2001, 2004, Conducted intake assessments for all individuals and children entering the shelter, provided individual support and co-facilitated group therapy with the adult and children victims, provided case management support for victims, assisting with maintaining appointments, court visits, supervised family visitations.
Timeline
Clinical Director
Southern Live Oaks/St. Mary's Wellness Cetner
08.2024 - Current
Self Employed/Private contracts
EAP Management and Consulting
07.2023 - Current
Director of Clinical Services
St. Simons By the Sea
02.2022 - 05.2024
Clinical Counselor with Fleet and Family Support Center
Kingsbay Navel Base
05.2020 - 04.2021
Licensed Military Family Life Counselor CYP/CDC
Magellan Health
02.2016 - 05.2020
Licensed Psychotherapist
Lighthorse Healthcare Inc.
10.2014 - 01.2016
Assessment Coordinator/Licensed Counselor
St. Simons by the Sea Treatment Center
05.2014 - 10.2014
Mobile Licensed Crisis Counselor Supervisor
Benchmark Human Services
05.2013 - 05.2014
Licensed Crisis Therapist
Behavioral Health Services of South Georgia
09.2010 - 05.2013
Crisis Counselor
Augusta Youth Development Center, Department of Juvenile Justice
02.2009 - 08.2010
Youth Care Staff Leader/Activity Specialist
Lighthouse Care Center of Augusta
09.2007 - 12.2007
Doctoral Candidate - Counselor Education and Supervision
Capella University
Master of Counselor Education/Psychology -
Augusta State University
Bachelor of Social Work - Minor in Psychology
Augusta State University
Associate of Science - Behavioral Science
Georgia Military College