TIFFANY CHARLTON
Loganville,GA
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Sales Associate
Dicks Sporing Goods
10.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Nursing School Clinical Experience
Herzing University
01.2023 - 10.2023
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked alongside experienced nursing professionals to learn new procedures.
- Reviewed charts, doctor notes and test results to gather information on patients.
- Monitored patient health status to detect changes and unusual patterns and report to medical staff.
- Bathed, changed and fed patients suffering from discomfort, ailments and disabilities to provide extra assistance and care.
- Participated in skills lab simulations to further develop nursing skills.
- Maintained personal growth and development through ongoing process of formal and informal education.
- Participated in nursing care plan meetings and interdisciplinary team meetings to discuss ways of improving quality of care for patients.
- Advocated for and strived to protect health, safety, and rights of patient.
- Observed patient care outcomes to facilitate ongoing quality care.
Activewear Apparel Lead
Kohl's
10.2018 - 10.2022
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs
- Trained and developed new sales team associates in products, selling techniques and company procedures
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Maintained organized, presentable merchandise to drive continuous sales
- Educated customers on promotions to enhance sales
- Processed product returns and assisted customers with other selections
- Prepared merchandise for sales floor by pricing or tagging
- Engaged with customers to effectively build rapport and lasting relationships
- Checked prices for customers and processed items sold by scanning barcodes
- Processed POS transactions, including checks, cash and credit purchases or refunds
- Assisted customers by answering questions and fulfilling requests
- Answered questions about store policies and concerns to support positive customer experiences.
- Assisted in implementation and maintenance of planograms.
- Provided superior customer service leadership by greeting and assisting customers.
Home Elementary School Tutor
Private
06.2018 - 07.2019
- Provide private instruction to individual or small groups of students to improve academic performance, improve occupational skills, or prepare for academic or occupational tests
- Monitor student performance or assist students in academic environments, such as classrooms, laboratories, or computing centers
- Travel to students' homes, libraries, or schools to conduct tutoring sessions.
Education
Bachelor of Science - Nursing
Clayton State University
Morrow, GA05.2025
Associate of Science - Health Science (pre-nursing)
Georgia State University
Atlanta, GA05.2022
Skills
- Order Processing
- Product Sales
- Sales Development
- Payment Processing
- Learning Techniques
- In-Person Tutoring
- Skills Development
- Progress Reporting
Timeline
Nursing School Clinical Experience
Herzing University
01.2023 - 10.2023
Sales Associate
Dicks Sporing Goods
10.2022 - Current
Activewear Apparel Lead
Kohl's
10.2018 - 10.2022
Home Elementary School Tutor
Private
06.2018 - 07.2019
Bachelor of Science - Nursing
Clayton State University
Associate of Science - Health Science (pre-nursing)
Georgia State University
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