Summary
Overview
Work History
Education
Skills
Languages
Timeline
SalesAssociate

Tiffany Chipantiza

Elizabeth,NJ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Sales Associate

Enterprise HVAC Supply
03.2024 - Current
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.

Secretary

Uniform Creations
11.2023 - 02.2024
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Maintained electronic filing systems and categorized documents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.

e-Commerce Associate

My Spa Life
10.2021 - 01.2023
  • Managing different online accounts and working with google ads, product inventory and development, producing online traffic, and dealing with price fluctuations.
  • Implemented quality control measures for incoming inventory, ensuring a high level of customer satisfaction with purchased products.
  • Conducted competitor analyses to stay informed of industry trends and maintain a competitive edge in the marketplace.
  • Resolved customer inquiries promptly and professionally, earning positive reviews and repeat business from satisfied customers.

Warehouse Worker

My Spa Life
04.2020 - 09.2021
  • Prepared inventory for sales floor or direct-to-customer transfers by affixing tags and labels, preparing shipments or palletizing boxes for merchandising.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.

Secretary Assistant

Colegio Hebrón
02.2018 - 11.2018
  • Set up, maintained, optimized and purged physical and electronic filing systems to keep records compliant and current
  • Prepared accurate, error-free memoranda, letters and other professional documentation for internal and external use.

Team Trainer

Chick-fil-A
06.2015 - 10.2016
  • Verify the entire team knows restaurant rules and regulations so that systems operate to its best.
  • Led by example in all aspects of work, instilling a strong sense of professionalism and dedication within the team.
  • Trained other employees in customer service, food safety, and performance requirements.
  • Set positive example for team members by providing high-quality, efficient service.

Education

Cosmetology

Robert Fiance Beauty Schools
Plainfield, NJ
01.2021

TASC Diploma -

Abeka Academy
01.2019

Diploma -

Instituto Ministerial Hebrón
11.2018

Skills

  • Bilingual
  • Active learner
  • Detail-oriented
  • Critical thinker
  • Ability to type 40 to 60 wpm
  • Excellent time-management skills
  • Ability to multitask between tasks
  • Excellent written communication skills
  • Ability to adapt quickly to change
  • Able to work under pressure
  • Team player
  • Willing to help in all situations
  • Excellent customer service skills
  • Confident in working with others
  • Customer Service Communication m
  • Cosmetologist
  • Stylist
  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Multi-tasking strength
  • Reliable and punctual
  • Goal-Oriented
  • Relationship Building
  • Verbal/written communication
  • Cash Register Operation
  • Sales expertise
  • Meeting deadlines

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales Associate

Enterprise HVAC Supply
03.2024 - Current

Secretary

Uniform Creations
11.2023 - 02.2024

e-Commerce Associate

My Spa Life
10.2021 - 01.2023

Warehouse Worker

My Spa Life
04.2020 - 09.2021

Secretary Assistant

Colegio Hebrón
02.2018 - 11.2018

Team Trainer

Chick-fil-A
06.2015 - 10.2016

Cosmetology

Robert Fiance Beauty Schools

TASC Diploma -

Abeka Academy

Diploma -

Instituto Ministerial Hebrón

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Tiffany Chipantiza