VIP table server
NOFLEX
New York, New York
11.2025 - Current
- A top revenue-generating server that cultivated relationships/rapport quickly with high-value guests. Provides attentive service and tailored recommendations achieving a consistent ~90% increase in premium upgrades/packages (e.g., Dom Perignon, 1942) elevating overall guest spend and experience
- Converted non-VIP guests into premium clients, achieving an average 20% VIP conversion rate
- Recognized for regularly driving high-value sales on low-minimum tables, converting standard bookings into premium experiences through strategic product positioning and guest engagement
- Orchestrated VIP experiences with hosts and service team to optimize table flow and timing.
- Built and maintained a base of affluent repeat clients, contributing to consistent revenue even during lower-traffic nights
- Delivered a consistently high level of personalized service resulting in top-tier gratuities
- Recognized for stabilizing team performance on slower nights by generating a disproportionate share of total sales and elevating overall floor revenue
- Managed high 4 figure transactions with discretion and composure in high-pressure, high-visibility environments
- Proficient in POS system