Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Tiffany Christo

New York,NY

Summary

Dedicated and observant professional transitioning into the security field with over 10 years of experience in customer service, operations, and team supervision. Known for maintaining calm under pressure, ensuring safety and order in high-traffic environments, and providing exceptional client service. Reliable, detail-oriented, and committed to creating secure and welcoming spaces for guests and staff.

Overview

12
12
years of professional experience
2
2
Certifications

Work History

Front Desk Associate

Equinox
New York , NY
04.2024 - Current
  • Serve as first point of contact for members, ensuring secure access and maintaining awareness of all facility activity.
  • Monitor member check-ins and enforce club entry policies to ensure a safe environment.
  • Coordinate with management and maintenance staff to respond quickly to incidents or member concerns.
  • Maintain a calm, professional demeanor during high-traffic hours and emergency situations.

Supervisor

Starbucks
New York, New York
08.2013 - 01.2023
  • Supervised daily operations and teams of up to 10 employees in a fast-paced environment.
  • Trained staff in safety procedures, loss prevention, and customer interaction.
  • De-escalated conflicts between customers and employees, maintaining order and professionalism.
  • Conducted store opening and closing procedures, including cash management and security checks.
  • Recognized for reliability, leadership, and consistent adherence to company standards.

Education

GED -

Turning Point
New York
08-2013

BMCC
New York, NY

Skills

  • Situational Awareness & Safety Monitoring
  • Conflict Resolution & De-escalation
  • Access Control & Visitor Management
  • Emergency Response Procedures
  • Communication & Team Coordination
  • Customer Service Excellence
  • Leadership & Training
  • Policy Enforcement
  • Incident management

Certification

NYS Security License

References

References available upon request.

Timeline

Front Desk Associate

Equinox
04.2024 - Current

Supervisor

Starbucks
08.2013 - 01.2023

GED -

Turning Point

BMCC
Tiffany Christo