Summary
Overview
Work History
Education
Skills
Timeline
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Tiffany Clay

Dayton,OH

Summary

Dynamic professional with a proven track record at Amazon Logistics, excelling in data analysis and employee training. Enhanced customer satisfaction through effective conflict resolution and fostered team collaboration. Skilled in optimizing performance and building strong partnerships, driving significant improvements in operational efficiency and team morale.

Overview

25
25
years of professional experience

Work History

Assistant Area Manager

Amazon Logistics
07.2020 - Current
  • Leveraged data-driven insights to guide decision-making processes and implement targeted improvements in areas such as store layout, product assortment, or employee scheduling.
  • Fostered a positive work environment through open communication channels between employees at all levels of the organization.
  • Developed strong relationships with local businesses, fostering partnerships that benefited both parties.
  • Increased customer satisfaction by effectively addressing concerns and resolving conflicts as an Assistant Area Manager.
  • Collaborated with other Area Managers to share best practices and optimize overall company performance.
  • Enhanced employee performance through regular training sessions and constructive feedback.

Team Leader

PetValu
07.2015 - 12.2020
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.

Press Operator

Mark Concepts
04.2011 - 07.2015
  • Promptly removed completed loads from press.
  • Followed safety protocols to reduce operating risks on press machinery.

Line Operator

Delphi Automotive
09.2000 - 02.2008
  • Loaded and unloaded product on and off conveyor line by routinely lifting up to 25-30 pounds.
  • Communicated effectively with team members across departments for seamless coordination during shift transitions and critical operations updates.
  • Followed job order for product specifications, dimensions, tolerances, and sequence of operations.
  • Provided timely feedback to supervisors regarding any potential issues or areas for improvement in the production process.

Education

High School Diploma -

Patterson Career Center
Dayton, OH
06-1992

Skills

  • Data analysis
  • Employee training
  • Customer service
  • Team building

Timeline

Assistant Area Manager

Amazon Logistics
07.2020 - Current

Team Leader

PetValu
07.2015 - 12.2020

Press Operator

Mark Concepts
04.2011 - 07.2015

Line Operator

Delphi Automotive
09.2000 - 02.2008

High School Diploma -

Patterson Career Center

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Tiffany Clay