Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Managing Cosmetologist
Self-employed
10.2007 - Current
Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
Processed payments, entering sales in register for prompt customer service.
Created marketing advertisements to increase awareness of services and boost sales.
Initiated workplace improvement programs for increased service efficiency.
Evaluated employee performance through close observation and performance rubrics.
Prepared billings and estimates for customers.
Bar Manager
Tu Chi Of Arlington
12.2021 - 12.2022
Closed out cash register and prepared cashier report at close of business.
Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
Maximized customer service by training staff, overseeing operations and resolving issues.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Improved customer service rankings by resolving issues quickly and accurately.
Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
Increased profits with enhanced inventory oversight and strategic pricing adjustments.
Guaranteed optimal beverage stock by assessing weekly inventory and collaborating with owners for corrective action planning to limit expenses.
Bail Bond Agent
You Walk Bail Bonds
11.2013 - 09.2015
Processed payments from defendants to secure bonds.
Filed paperwork and paid bonds to court, providing prompt jail release for defendants.
Attended court to confirm attendance of each defendant at scheduled times.
Assessed defendants' background and to repay bail bonds.
Located, apprehended and returned suspects to court or jail after missed court appearances.
Accepted and processed account payments.
Office Manager
You Walk Bail Bonds
11.2013 - 09.2015
Maintained computer and physical filing systems.
Optimized organizational systems for payment collections and AP/AR
Maintained all data entry on each client as well as managed their payments and check-ins.
Found and Collected on collections owed.
Filed forfeitures with the courts.
Filled out all bond paperwork.
Negotiated payments and arrangements with all clients.