Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tiffany Coles

Wilmington,NC

Summary

Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

Genoa Healthcare
07.2017 - Current
  • Assisted pharmacist by filling prescriptions for customers
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Fostered strong relationships with local healthcare providers, promoting collaboration for optimal patient outcomes.
  • Managed insurance billing and claims processing, streamlining reimbursement process for patients and pharmacy.
  • Communicated directly with doctors offices via telephone, fax and email.

Certified Pharmacy Technician

Seashore Discount Drugs
02.2005 - 09.2016
  • Process, fill and prepare medications for dispensing
  • Liaison between the pharmacist and customer
  • Clarify prescriptions with physician offices to avoid medication error
  • Act as a correspondent between the insurance company and customer
  • Keep inventory in company compliance
  • Order products from Mutual Drugs to fill prescriptions
  • Initiated the process of decreasing excessive inventory
  • Reviewed and returned products recalled by manufacturers.

Education

Bachelor of Arts - Criminal Justice

University of North Carolina At Wilmington
Wilmington, NC

Skills

  • Proficient in MS Word, Excel, and Database programs
  • Problem-solving
  • Team Collaboration
  • Workflow Optimization
  • Answering customer questions
  • State and Federal guideline proficiency
  • Data Entry
  • Attention to Detail
  • Customer Service
  • Verbal/written communication
  • Regulatory Compliance
  • Package handling
  • Money handling abilities
  • Payment Processing
  • POS Operations

Certification

  • Notary Public, 03/2012, Present
  • Certified Pharmacy Technician, 07/2005, Present

Timeline

Certified Pharmacy Technician

Genoa Healthcare
07.2017 - Current

Certified Pharmacy Technician

Seashore Discount Drugs
02.2005 - 09.2016

Bachelor of Arts - Criminal Justice

University of North Carolina At Wilmington

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Tiffany Coles