Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffany Combee

Polk City

Summary

Dynamic manager with a proven track record at The Purple Pit Stop Restaurant, excelling in team leadership and cost control. Enhanced safety procedures and fostered employee engagement, driving productivity. Skilled in customer service and critical thinking, ensuring exceptional experiences while managing operational efficiency. Committed to achieving business goals and improving workplace environments.

Overview

13
13
years of professional experience

Work History

Manager

The Purple Pit Stop Restaurant
10.2021 - Current
  • Accomplished multiple tasks within established timeframes.
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved safety procedures to create safe working conditions for workers.

Receptionist

Mulling Insurance Agency
07.2014 - 08.2021
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
  • Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
  • Streamlined document preparation, enhancing accuracy and professionalism of outgoing communications.

Customer Service Representative

GEICO, Government Employees Insurance
01.2013 - 08.2014
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
  • Provided prompt responses to inquiries from both prospective and existing clients, demonstrating a commitment to exceptional service.

Education

Auburndale High School
Auburndale, FL

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Critical thinking
  • Data entry
  • Call center experience
  • Payment processing
  • Professional telephone demeanor

Timeline

Manager

The Purple Pit Stop Restaurant
10.2021 - Current

Receptionist

Mulling Insurance Agency
07.2014 - 08.2021

Customer Service Representative

GEICO, Government Employees Insurance
01.2013 - 08.2014

Auburndale High School

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