Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
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TIFFANY CONYERS

Hollywood,FL

Summary

Dedicated professional with a desire to take on new challenges demonstrating strengths in adaptability, exceptional interpersonal skills, customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

IRS Tracking Specialist

Sagemont Tax Services
Ft Lauderdale, FL
07.2022 - Current
  • Performed routine quality control checks on incoming tracking data to ensure accuracy and reliability
  • Monitored real-time data feeds from multiple sources, helped clients with issue resolution through proactive communication with IRS personnel
  • Maintained consistent and updated knowledge of current federal and state regulations. Informed clients of changes in tax laws that could impact their financial situation
  • Demonstrated commitment to professional ethics by safeguarding client data and maximizing financial gains.
  • Utilized company software for maintaining client data and organizing files, while helping clients with IRS notices and audits.

Tax Auditor II

Florida Dept of Business Prof & Regulations
Margate, FL
07.2017 - 07.2022
  • Identified discrepancies in accounting practices and reported findings to management. Advised clients on strategies for minimizing future tax liabilities through proactive planning measures
  • Maintained open communication with taxpayers throughout audit process, answering questions and addressing concerns promptly. Presented audit results to clients, explaining rationale behind adjustments or penalties imposed.
  • Trained junior auditors in effective methods for identifying errors or inconsistencies on tax returns
  • Utilized software programs designed specifically for conducting audits efficiently and accurately. Prepared detailed reports outlining audit findings and recommended corrective actions
  • Conducted thorough research on tax regulations to ensure proper application of rules. Reviewed financial records for accuracy and compliance with tax laws. Analyzed income statements, balance sheets, and other financial documents to determine tax liability.

Revenue Specialist II

Florida Dept of Revenue
Coral Springs, FL
07.2015 - 07.2017
  • Educated taxpayers about their rights, obligations, and available resources
  • Analyzed financial data to identify potential tax discrepancies. Assisted taxpayers in resolving outstanding debts and payment issues while also conducting field visits to collect delinquent taxes and enforce compliance measures.
  • Prepared detailed reports on case findings, recommendations, and outcomes. Interpreted complex tax laws and regulations for enforcement purposes.
  • Maintained accurate records of all interactions with taxpayers and case developments. Reviewed tax returns to ensure proper reporting of income, deductions, credits, and liabilities. Examined records to determine accuracy of reported income and deductions.
  • Amended tax liability information based on new field audits and investigations.

Education

Bachelor of Arts - Psychology

Southern New Hampshire University
Manchester, NH
07-2024

Associate in Science - Criminal Justice

Southern New Hampshire University
Manchester, NH
06.2020

Skills

  • Attention to Detail
  • Problem-solving
  • Project Management Experience
  • Analytical Thinking
  • Data Entry / Data Collection
  • Field research
  • Performance Tracking
  • Retention management
  • Financial Analysis

Accomplishments

  • Implemented new procedures that improved efficiency and streamlined operations.
  • Successfully trained and led a team to perform and meet monthly goals while maintaining excellent customer satisfaction.

Certification

Certificate in Principles of Finance issued April 2022

Certificate in Project Management Professional issued April 2022

Certificate in Social & Behavioral Research issued November 2023

References

References available upon request.

Timeline

IRS Tracking Specialist

Sagemont Tax Services
07.2022 - Current

Tax Auditor II

Florida Dept of Business Prof & Regulations
07.2017 - 07.2022

Revenue Specialist II

Florida Dept of Revenue
07.2015 - 07.2017

Bachelor of Arts - Psychology

Southern New Hampshire University

Associate in Science - Criminal Justice

Southern New Hampshire University

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TIFFANY CONYERS