Tiffany Coulthurst
Pompano Beach,USA
Summary
Experienced and dedicated manager/bartender with a strong background in the restaurant industry. Known for friendliness, hard work, and adeptness at handling high-volume operations. Continuously seeks opportunities to expand knowledge and skills, constantly pushes to achieve new levels of success. Committed to prioritizing customer satisfaction, driving productivity, and fostering business growth.
Overview
27
27
years of professional experience
Work History
Business Owner
Business Revival
09.2020 - Current
- Company Overview: Digital Marketing Agency specializing mostly in small business and individual clients such as musicians, kwho may lack the knowledge or time to learn the skills required to stay ahead of the competition to grow and thrive in the digital landscape.
- Planned and executed web, SEO, database marketing and social media advertising campaigns.
- Developed multiple print and digital marketing efforts to enhance visibility and revenue.
- Strengthened online presence through engaging social media content, managing multiple platforms.
- Created compelling visual assets for use in social media posts, email newsletters, blog articles, and other digital communications materials.
Manager/Bartender/Social Media Marketing
Blue Jean Blues
06.2018 - Current
- Implemented strategies to increase bar revenue through innovative promotions, online campaigns, specialty drinks, and on going customer-focus.
- Collaborated with nearby businesses for cross-promotion opportunities to strengthen the community.
- Drove the successful execution of numerous large-scale events while effectively monitoring budget constraints.
- Managed employee recruitment, training, and schedules using team building exercises regularly.
- Streamlined reservation process with integration of new user friendly online system, improving accessibility for guests and reducing no-shows, helping both customer and company.
- Built strong relationships with suppliers, negotiating better prices to reduce cost while still maintaining quality.
- Analyzed market trends to identify opportunities for business growth within existing or potential markets
- Managed social media platforms for optimal engagement, sharing relevant content that resonated with the target audience.
Bartender
Angelo's
01.2024 - 07.2024
- Managed cash handling duties responsibly, ensuring accurate accounting at the beginning and end of each shift.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet the needs of guests and management informed.
Bartender
Just 1 More Tavern
06.2018 - 03.2020
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
- Enhanced customer experience with engaging conversations and personalized drink recommendations.
Small Business Owner
Stay at Home Mom/ Entrepreneur
08.2010 - 06.2018
- Ran several small businesses in multiple categories, while raising 2 small children.
- In-home businesses: Short-term daycare, Tutor in math, English, as well as general studies, Personal care: hair cuts and color, Nail maintenance: manicures, acrylic, and specialized nail art.
- Out of home businesses: Housekeeping, Vehicle detailing, Minor home maintenance and repairs, Gardening and small landscaping projects, Bathroom remodeling, Siding, Roofing, Painting: exterior and interior, Interior design.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Managed financial accounts to maintain budget discipline and ensure profitability.
Bartender and Cocktail Waitress
JRS Steakhouse
09.2004 - 06.2010
- Organized events, contests, and themed parties successfully serving high customer volumes and planning beverage menus.
- Managed multiple orders simultaneously, ensuring accurate and prompt delivery of beverages to guests.
- Built lasting relationships with patrons to create a loyal customer base, resulting in increased repeat business and positive word-of-mouth referrals.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
Teaching Assistant
Kindercare Learning Centers
02.2002 - 05.2005
- Adapted teaching methods to suit different learning styles and age groups, increasing student success and engagement.
- Developed strong relationships with parents through regular communication about their child''s progress, behavior, and any incidents to address all needs.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
General Manager
Papa Murphy's
08.1997 - 02.2002
- Maintained top rated store in the state.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance.
- Championed continuous improvement initiatives and incentive activities that enhanced operational performance.
- Managed budget implementations, employee reviews, training, and scheduling.
Education
Associates Degree - Bussiness Management And Accounting
Aiken Tech
Aiken, SCSkills
- Customer Service
- Attention to Detail
- Driven and Determined
- Team Collaboration and Leadership
- Goal Setting
Professionalreferences
- Juliano Rosa Nano, Manager/Co-Worker, Blue Jean Blues, 305-560-9313, 8 yrs
- Micheal Umile, Owner, Just 1 More Tavern, 561-441-4116, 10 yrs
- Edward Thomas Masterson, Owner of Multiple Self Started businesses, Water Conservation and Treatment. 305-796-6502, 3 yrs
References
- Ramona Fowler, Financial Advisor, Business Owner, Board Member, 954-646-2901, 22 yrs
- Jessica Cline, Forensic Chemist, Broward County Sheriff's Department, 570-772-3031, 10 yrs
- Ron DeGuelle, Owned, Operated, and Sold large Conoco Gas station chain. Retired Army special forces. 702-378-1035, 10 yrs
Timeline
Bartender
Angelo's
01.2024 - 07.2024
Business Owner
Business Revival
09.2020 - Current
Manager/Bartender/Social Media Marketing
Blue Jean Blues
06.2018 - Current
Bartender
Just 1 More Tavern
06.2018 - 03.2020
Small Business Owner
Stay at Home Mom/ Entrepreneur
08.2010 - 06.2018
Bartender and Cocktail Waitress
JRS Steakhouse
09.2004 - 06.2010
Teaching Assistant
Kindercare Learning Centers
02.2002 - 05.2005
General Manager
Papa Murphy's
08.1997 - 02.2002
Associates Degree - Bussiness Management And Accounting
Aiken Tech
Similar Profiles
Maria RamirezMaria Ramirez
Production Worker at Revival Ice CreamProduction Worker at Revival Ice Cream
ANNA LUIZA PIETROBONANNA LUIZA PIETROBON
Cleaner at Office RevivalCleaner at Office Revival
Yeiri MendozaYeiri Mendoza
Production Line Worker at Revival Ice CreamProduction Line Worker at Revival Ice Cream
MARIA IZABEL BARROSO MAIAMARIA IZABEL BARROSO MAIA
Pharmaceutical and Medical Freelance Translator at FreelancerPharmaceutical and Medical Freelance Translator at Freelancer
MARISSA MORRISMARISSA MORRIS
Scribe at Retina Group of FloridaScribe at Retina Group of Florida