TIFFANY COX
Campbellsville,KY
Summary
Dedicated and driven business major with a solid educational foundation from Campbellsville University and 14 years of valuable work experience. Creative thinking, leadership, and communication skills have been honed throughout my professional journey and consistently applied to drive success in every endeavor. Foster collaboration and work closely with team members to effectively achieve goals and cultivate a supportive work environment.
Overview
15
15
years of professional experience
Work History
PICKER
Amazon
Campbellsville, US
08.2023 - Current
- Worked fast to meet assigned daily picking quotas.
- Pulled orders quickly to maintain demanding productivity goals.
- Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
- Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
- Used RF scanners to track orders and verify accuracy.
- Verified proper labeling and identification on all orders before shipment.
MANAGEMENT TRAINEE
Kroger
Campbellsville, US
05.2022 - 03.2023
- Create an outstanding customer experience through exceptional service
- Oversee the total store operations in absence of store manager
- Improved operations by working with team members and customers to find workable solutions
- Improved customer satisfaction by finding creative solutions to problems
PRICING COORDINATOR
Kroger
Campbellsville, US
03.2018 - 03.2022
- Responsible for maintaining overall price integrity in the store
- Conducting weekly price changes, including changing tags and all signage throughout the store
- Making sure promo isle tags are scanning correctly after each holiday
- Supervising a tag team to make sure all tags are hung and there are no problems
- Ensuring that the shift was fully staffed with trained personnel in correlation with the number of hours for each ad changeover night
- Performing weekly section checks to determine pricing integrity within the store
- Assisting customers with any questions they may have while on the sales floor and always being approachable
Accounting Clerk
Kroger
Campbellsville, US
05.2010 - 03.2018
- Opening the safe on a daily basis
- Counting all of the tills, counting the lottery machine inside and outside sales, counting all money orders and all western unions
- Trained and supervised 2 new employees, ensuring they maintain high attention to detail
- Found many declined prepaid cards that others did not notice that were cash shortages
- Made sure all the tills were in the registers by 7am and ready for use
- Made sure the doors were open at 7am for the customers to come in
- Resolved most all cash shortage problems
- Input high volume of monthly invoices with consistent accuracy.
- Maintained accounting records utilizing in-house and client systems.
SWITCHBOARD OPERATOR
Taylor Regional Hospital
Campbellsville, US
09.2016 - 10.2017
- Took patient payments and posted to their accounts on the computer
- Operated communication systems, such as telephone, switchboard, intercom, two-way radio, or public address
- Answered incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary
- Routed emergency calls appropriately
- Paged individuals to inform them of telephone calls, using paging or interoffice communication equipment
Education
Associate of Business Administration -
Campbellsville University
Campbellsville, KY05.2022
Skills
- Customer Service
- Leadership
- Communication
- Project Management
- Problem Solving
- Financial Management
- Team Collaboration
- Logistics
- Training
- Business Planning
- Cash Handling
- Order picking
- Barcode scanners
- Order preparation
Timeline
PICKER
Amazon
08.2023 - Current
MANAGEMENT TRAINEE
Kroger
05.2022 - 03.2023
PRICING COORDINATOR
Kroger
03.2018 - 03.2022
SWITCHBOARD OPERATOR
Taylor Regional Hospital
09.2016 - 10.2017
Accounting Clerk
Kroger
05.2010 - 03.2018
Associate of Business Administration -
Campbellsville University