Tiffany Curry
Lothian,MD
Summary
Dedicated Community Manager with four years of management experience. Improves properties and streamlines operations for efficiency. Hardworking and resourceful with friendly and professional demeanor. Dedicated Community Manager with four years of management experience. Improves properties and streamlines operations for efficiency. Hardworking and resourceful with friendly and professional demeanor. Hands-on Community Manager known for excellent public relations and marketing coordination. Highly trained professional with passion for working with and for people. Solutions-oriented problem-solver with goal-oriented mindset. Responsible Property Manager committed to ensuring safe and comfortable environment for residents as well as advocating for needs of building board. Property Manager adept at remaining accessible to residents and board members. Offering excellent organizational and time management skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Community Manager
Horizon Land Management
09.2019 - Current
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Managed community within established cost constraints.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Fielded inquiries from current and potential community members about property and community offerings.
- Evaluated property conditions and recommended improvements.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
- Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Monitored community acivities and maintained compliance with relevant laws, regulations and codes.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Collected and maintained careful records of rental payments and payment dates.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
Salesperson
Old Glory Harley-davidson
12.2021 - 09.2022
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Located merchandise across various stores to address customer needs.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Worked to build relationships with customers and built potential for additional sales.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Generated new leads through networking and attending industry events.
- Managed customer accounts to secure customer satisfaction and repeat business.
Bartender
The All American Steakhouse
11.2003 - 12.2020
- Served high customer volumes during special events, nights, and weekends.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Followed strict recipes and drink measurements to minimize product used.
- Obtained cash bank and stocked service bar to prepare for operation.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with inventorying beverage stock and bar supplies.
- Developed creative bar menus and drink recipes by researching emerging industry trends.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Helped management plan and serve bar menu exceeding customer expectations.
- Prepared garnishes by evenly slicing and pitting fruits.
- Built relationships with vendors to manage orders and negotiate costs.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Education
High School Diploma -
Southern High School
Harwood, MD05.1996
Skills
- Payment Management
- Property Tours and Inspections
- Financial Budgeting and Reporting
- Facility Repair Reporting
- Property Tours
- Daily Operations Management
- Daily Operations Oversight
- Tenant and Eviction Laws
- Maintenance Oversight
- Leasing and Sales
- Team Training
- Property Inspections
- Vendor Management
- Maintenance Knowledge
- Resident Relations
- Staff Management
- Customer Relationship Management
- Payment Processing
- Calendar Management
- Property Management
Timeline
Salesperson
Old Glory Harley-davidson
12.2021 - 09.2022
Community Manager
Horizon Land Management
09.2019 - Current
Bartender
The All American Steakhouse
11.2003 - 12.2020
High School Diploma -
Southern High School
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