Shawnn Wood
Fentress,TX
Summary
Dynamic Maintenance Supervisor with a proven track record, skilled in preventive maintenance and team supervision. Enhanced equipment reliability and reduced downtime through effective troubleshooting and strong communication. Recognized for fostering a collaborative work environment and achieving high safety standards, driving overall operational excellence.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
12
12
years of professional experience
Work History
Maintenance Supervisor
Horizon Land Management
08.2022 - 09.2024
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
- Managed inventories of spare parts and tools to ensure the availability of necessary resources for timely repairs.
- Improved equipment reliability by implementing a preventive maintenance program and scheduling routine inspections.
- Reduced downtime by quickly diagnosing and repairing issues with machinery, electrical systems, and facility infrastructure.
- Facilitated strong communication between maintenance personnel and other departments to ensure seamless coordination during planned outages or emergency situations.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Enhanced safety standards through regular staff training sessions, hazard assessments, and ensuring compliance with OSHA regulations.
- Paid close attention to guidelines, specifications, and detailed instructions to continuously adhere to strict operational and maintenance regulations.
- Kept track of equipment, inventories, and system upgrades in order to prepare and present detailed reports to upper management.
- Mentored junior technicians through hands-on training, fostering a culture of teamwork and knowledge sharing within the maintenance department.
- Analyzed and identified equipment failure root causes and initiated correction actions.
- Tracked and managed department costs for good budget adherence.
Team Leader
Walgreens
11.2021 - 08.2022
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
- Achieved project milestones ahead of deadlines, coordinating effectively with stakeholders and managing resources efficiently.
- Increased customer satisfaction with prompt and accurate issue resolution, leading dedicated customer service team.
- Led by example, demonstrating commitment and professionalism that inspired team members to excel.
- Oversaw quality control measures, maintaining high standards for all project outputs.
- Enhanced team productivity by implementing efficient task delegation and regular performance evaluations.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Collected, arranged, and input information into database system.
Maintenance Supervisor
Walmart
04.2021 - 11.2021
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
- Supervised Number employees and scheduled shifts.
- Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
- Increased productivity by reducing downtime, allocating tasks, and maintaining high standards of safety and work quality.
- Improved equipment reliability by implementing a preventive maintenance program and scheduling routine inspections.
- Reduced downtime by quickly diagnosing and repairing issues with machinery, electrical systems, and facility infrastructure.
- Facilitated strong communication between maintenance personnel and other departments to ensure seamless coordination during planned outages or emergency situations.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Enhanced safety standards through regular staff training sessions, hazard assessments, and ensuring compliance with OSHA regulations.
- Conducted regular performance evaluations of maintenance staff to identify strengths, areas for improvement, and opportunities for growth within the organization.
- Mentored junior technicians through hands-on training, fostering a culture of teamwork and knowledge sharing within the maintenance department.
- Analyzed and identified equipment failure root causes and initiated correction actions.
- Monitored employee work tasks while installing, aligning, and balancing new equipment for projects.
- Tracked and managed department costs for good budget adherence.
- Fostered a positive work environment that led to high employee morale and retention rates, while consistently meeting performance expectations.
- Scheduled and oversaw maintenance, repair and installation activities.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Utilized proper tools and materials to adhere to safety guidelines.
- Created and maintained daily and weekly reports for upper management.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Managed efficient teams of up to 30 employees.
Maintenance Supervisor
Diversicare
04.2020 - 04.2021
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
- Reduced downtime by quickly diagnosing and repairing issues with machinery, electrical systems, and facility infrastructure.
- Improved equipment reliability by implementing a preventive maintenance program and scheduling routine inspections.
- Increased productivity by reducing downtime, budgeting effectively, allocating tasks, and maintaining high standards of safety and work quality.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
- Facilitated strong communication between maintenance personnel and other departments to ensure seamless coordination during planned outages or emergency situations.
- Enhanced safety standards through regular staff training sessions, hazard assessments, and ensuring compliance with OSHA regulations.
- Paid close attention to guidelines, specifications, and detailed instructions to continuously adhere to strict operational and maintenance regulations.
- Mentored junior technicians through hands-on training, fostering a culture of teamwork and knowledge sharing within the maintenance department.
- Coordinated scheduled shutdowns for major equipment overhauls, minimizing disruption to production schedules while maximizing asset longevity.
- Observed guidelines, specifications, and detailed instructions to meet strict operational and maintenance regulations.
- Monitored employee work tasks while installing, aligning, and balancing new equipment for projects.
- Tracked and managed department costs for good budget adherence.
- Negotiated contracts with vendors for cost-effective materials procurement.
- Provided guidance to management regarding project bids for onsite improvements.
- Assisted in the planning and execution of facility expansions, ensuring proper installation of new equipment and seamless integration with existing systems.
- Scheduled and oversaw maintenance, repair and installation activities.
- Utilized proper tools and materials to adhere to safety guidelines.
- Created and maintained daily and weekly reports for upper management.
- Supervised team of installers and mechanics to complete work on time and to company standards.
- Evaluated final results to determine quality levels and isolate root causes of any identified faults.
- Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management.
- Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
- Optimized supply levels to keep stock within ideal parameters for expected needs.
- Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
Maintenance Assistant
Diversicare
02.2017 - 04.2020
- Maintained safety conditions and standards in facility.
- Cleaned and lubricated mechanical systems to keep machinery operating at peak performance.
- Enhanced workplace safety with regular inspections of tools and facilities, ensuring compliance with industry standards.
- Organized storage areas and tool rooms to keep areas safe and fully stocked.
- Replaced worn or damaged parts to restore equipment functionality.
- Upheld high cleanliness standards in common areas through regular custodial duties including sweeping, mopping, and trash removal.
- Performed regular maintenance and repairs on mechanical systems to support continuous operation.
- Conducted basic repairs to plumbing systems such as leaky faucets and clogged drains.
- Responded immediately to emergency repairs and other maintenance requests to minimize downtime.
- Maintained a well-organized inventory of spare parts, streamlining the repair process for quicker turnaround times.
- Delivered comprehensive support to maintenance supervisor performing skilled repairs and kept continuous focus on safety and efficiency.
- Provided excellent customer service while addressing tenant maintenance requests promptly and professionally.
- Addressed emergency situations effectively under pressure while adhering to established safety procedures.
- Utilized variety of power and hand tools to perform maintenance and repairs in accordance with safety requirements.
- Fostered a positive work environment through collaboration with colleagues across departments on facility improvement initiatives.
- Reduced downtime by performing preventative maintenance tasks, extending the life of machinery and equipment.
- Assisted in troubleshooting complex mechanical issues, leading to faster resolution and minimized production delays.
- Contributed to a reduction in accidents through diligent adherence to safety protocols during maintenance activities.
- Conducted detailed inspections of machinery to ensure operational efficiency, preventing downtime.
- Enhanced guest satisfaction in facility areas by ensuring high standards of maintenance and cleanliness were met.
- Increased equipment uptime, diligently troubleshooting and repairing faults.
- Enhanced equipment performance, conducting routine calibration and adjustments.
- Streamlined inventory management, ensuring availability of essential maintenance supplies without overstock.
- Enabled smoother facility operations by promptly responding to emergency repair needs, minimizing disruptions.
- Strengthened compliance with health and safety regulations by meticulously documenting maintenance activities and outcomes.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Replaced worn or broken parts on machines and equipment.
- Positively engaged with customers and maintained professional appearance as company representative.
- Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
- Detected and repaired machinery faults using electrical and manual testing methods.
- Rewired and replaced faulty electrical components in equipment.
Maintenance Technician
City Of Luling Texas
01.2016 - 02.2017
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
- Collaborated with team members to complete larger projects efficiently.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Trained new employees on proper use and care of tools, machinery, and safety protocols.
- Monitored and documented work performance in maintenance logs in compliance with company guidelines.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Ensured smoother operations, maintaining accurate records of all maintenance activities.
- Boosted overall productivity with timely preventive maintenance on key equipment.
- Maintained compliance with industry regulations and standards through meticulous record-keeping practices.
- Fostered culture of continuous improvement, regularly suggesting and implementing process enhancements.
- Enhanced guest satisfaction in facility areas by maintaining high standard of cleanliness and functionality.
- Reduced equipment failures, meticulously adhering to manufacturers' maintenance guidelines.
- Increased machinery lifespan with detailed attention to routine and preventive maintenance tasks.
- Replaced worn or broken parts on machines and equipment.
- Performed preventive maintenance and repairs on various types of equipment.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
- Reported issues to manager so effective resolutions could be put into place.
- Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Positively engaged with customers and maintained professional appearance as company representative.
- Safely and effectively handled wide range of cleaning products and solutions.
- Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
Assistant Manager
Circle K Luling
02.2013 - 01.2016
- Supervised day-to-day operations to meet performance, quality and service expectations and maintaining a clean, safe, and organized store environment to enhance the customer experience.
- Generated repeat business through exceptional customer service.
- Oversaw daily cash reconciliations, Monitored cash intake and deposit records, ensuring accurate financial reporting and minimizing discrepancies.
- Implemented loss prevention strategies, significantly reducing shrinkage.
- Increased sales by developing effective marketing strategies and targeted promotions to attract new customers, increasing foot traffic.
- Developed strong working relationships with staff, establishing team priorities and maintaining schedules fostering a positive work environment.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Coached and mentored new employees by offering guidance/support ensuring smooth onboarding process and quicker adaptation to their roles.
- Conducted employee performance evaluations, providing constructive feedback for growth and development and boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Facilitated clear communication between employees and upper management through regular meetings addressing goals and reviewing performance, fostering culture of continuous improvement.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs to minimize stockouts while reducing overhead costs and coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers addressing problems head-on and implementing successful corrective actions, improving customer satisfaction by resolving complaints and inquiries promptly.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
Education
Lockhart High School
Lockhart, TX05.2010
Skills
- Job prioritizing
- Customer relations
- Dependable, consistent, adaptable, and flexible
- Professional communication
- Team collaboration
- Relationship building
- Work assignment delegation
- Deadline management
- Quality control and assurance
- Inventory monitoring, oversight, and replenishment
- Stress tolerance
- Decision-making
- Attention to detail
- Conflict resolution
- Team supervision
- Preventive Maintenance
- Troubleshooting
- Skilled maintenance and repair
- Tools and equipment maintenance
- Hazard monitoring and management
Timeline
Maintenance Supervisor
Horizon Land Management
08.2022 - 09.2024
Team Leader
Walgreens
11.2021 - 08.2022
Maintenance Supervisor
Walmart
04.2021 - 11.2021
Maintenance Supervisor
Diversicare
04.2020 - 04.2021
Maintenance Assistant
Diversicare
02.2017 - 04.2020
Maintenance Technician
City Of Luling Texas
01.2016 - 02.2017
Assistant Manager
Circle K Luling
02.2013 - 01.2016
Lockhart High School
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