Tiffany Daniel-Guy
Smyrna,GA
Summary
Thorough team contributor with solid experience in account support and implementation of pricing procedures. Known for strong team collaboration with the adaptability of navigating the changing needs to achieve business goals. Recognized as Employee of the Quarter in 2022 for outstanding service.
Overview
24
24
years of professional experience
Work History
SALES SUPPORT/PRICING SPECIALIST
SUPPLIES ON THE FLY
09.2017 - Current
- Resolved pricing-related inquiries, including invoice and price discrepancies.
- Developed processes that ensured vendor and pricing updates are made within 7 days of receipt of change.
- Generated files for vendor pricing updates and regularly provided updates to leadership during weekly status meetings.
- Ensured Sales and Marketing departments complied with price changes, policies and procedures.
- Completed bid requests with outside sales reps to generate additional sales.
- Maintained discount information within Price Tracking Software (AQ); along with any promotions and/or markdowns.
- Utilized specialized software to capture and process data.
- Streamlined pricing processes to improve efficiency and ensure accuracy of all financial data.
- Provided training and support to junior team members, ensuring they were equipped with the necessary skills and knowledge to succeed in their role.
NATIONAL ACCOUNTS SALES ASSOCIATE
SP RICHARDS
03.2004 - 09.2014
- Reviewed and authorized invoice payments, returns, and claim adjustments.
- Partnered with the Sales and Purchasing teams on customer orders and arranged delivery and installation of products and equipment.
- Developed inventory management system to ensure inventory was appropriately organized and located.
- Achieved increased sales by cultivating relationships with key national account clients.
- Provided exceptional customer service, addressing concerns and resolving issues promptly to retain client loyalty.
CLIENT ESCROW SPECIALIST
ASSURANT GROUP
01.2001 - 10.2003
- Processed mortgage checks and cash receipts within met time-sensitive deadlines.
- Researched and prepared fraud claims.
- Created inventory check logs to manage inventory.
- Monitored high level check output.
- Maintained strict confidentiality of sensitive information while ensuring secure storage of important documents.
- Expedited processes through accurate document preparation and thorough review.
Education
Accounting
Chattahoochee Technical College
Smyrna, GASkills
- Microsoft Excel
- Microsoft Outlook
- Microsoft Word
- Microsoft Teams
- AutoQuotes Data Software
- Sales Support
- Content Management
- Customer service
- Research
- Electronic Data Processing Systems
Timeline
SALES SUPPORT/PRICING SPECIALIST
SUPPLIES ON THE FLY
09.2017 - Current
NATIONAL ACCOUNTS SALES ASSOCIATE
SP RICHARDS
03.2004 - 09.2014
CLIENT ESCROW SPECIALIST
ASSURANT GROUP
01.2001 - 10.2003
Accounting
Chattahoochee Technical College
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