Tiffany Davidson
Roanoke,VA
Summary
Dynamic Trainer and Senior Server with extensive experience at Table 50, excelling in customer service and training development. Proven ability to enhance guest satisfaction and loyalty through expert menu knowledge and effective service techniques. Skilled in POS system operation, fostering a collaborative environment that drives team success and elevates dining experiences.
Overview
12
12
years of professional experience
Work History
Trainer/Senior Server
Table 50
Roanoke, VA
08.2018 - 06.2025
- Trained and mentored junior servers on menu knowledge and service techniques, while explaining goals and expectations.
- Assessed training needs and developed instructional materials to ensure that all points of training were met.
- Collaborated with management to align training with business goals.
- Provided exceptional customer service to enhance dining experience for guests.
- Coordinated with kitchen staff to ensure timely and accurate food delivery.
- Handled guest inquiries and resolved issues promptly to maintain satisfaction.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Interacted and engaged with patrons to promote friendly environment. As well as building an extensive base of loyal guests who frequently requested me.
- Worked with management to coordinate special functions and events.
- Leveraged POS system to receive and take guest orders and process payment.
- Used suggestive selling techniques to entice customers with more expensive or higher-margin dishes, and promoted upselling of menu items.
Trainer/ Server
Frankie Rowlands
Roanoke, Virginia
12.2013 - 05.2018
- All of the same qualifications, skills, and responsibilities as listed above under Table 50.
Education
Bachelor of Arts -
University of Tennessee
Knoxville, TN01-2002
Cave Spring High School
Roanoke, VA01-1997
Skills
- Customer service
- Training development
- Menu knowledge
- Service techniques
- POS system operation
- Customer relationship management
Timeline
Trainer/Senior Server
Table 50
08.2018 - 06.2025
Trainer/ Server
Frankie Rowlands
12.2013 - 05.2018
Bachelor of Arts -
University of Tennessee
Cave Spring High School