Tiffany Day
Chambersburg,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Checkout Coach
Giant Food Stores
Chambersburg, PA
09.2023 - 07.2024
- Balanced register drawers at end of each shift ensuring accuracy of funds received versus sales receipts issued.
- Processed payments using POS systems while following proper cash-handling protocols.
- Provided excellent customer service by being friendly, approachable, and helpful.
- Coached staff on strategies to enhance performance and improve customer relations.
- Directed and supervised staff performance.
Customer Service Cashier
Lowes Home Improvment
Chambersburg, PA
01.2022 - 07.2023
- Resolved customer complaints in a professional manner.
- Assisted customers with locating merchandise within the store.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Provided information on company policies, warranties, guarantees, financing options and other related matters.
- Processed credit card transactions accurately and efficiently.
Cashier
Martins Food Store
Waynesboro, PA
06.2019 - 01.2022
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
High School Diploma -
Waynesboro Area Senior High School
Waynesboro, PA06-2021
Skills
- Conflict resolution abilities
- Customer Service Management
- Flexible Work Schedule
- Time Management
- Reliability
- Cash Handling
- Customer Service
- Positive and professional
References
References available upon request.
Timeline
Checkout Coach
Giant Food Stores
09.2023 - 07.2024
Customer Service Cashier
Lowes Home Improvment
01.2022 - 07.2023
Cashier
Martins Food Store
06.2019 - 01.2022
High School Diploma -
Waynesboro Area Senior High School
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