Tiffany Dortch
Mableton,GA
Summary
Highly motivated, consummate professional with extensive years of experience across multiple industries including Financial, IT, Logistics, Operations, and Digital verticals. Demonstrated success leading complex cross-functional projects to completion. Well versed in evaluating operations and implementing improvements. Adept in collaborating with senior leadership and key stakeholders across departments and locations. Extensive experience prioritizing time-sensitive issues in high-volume environments. Strengths include forecasting needs and aligning employee performance to achieve goals. Communicative and personable-with value add to top organizations by discovering best practices to deliver robust experiences for clients powered by essential people skills, a success & growth mindset and astute adaptability.
Overview
18
18
years of professional experience
Work History
Mortgage Loan Processor II
Movement Mortgage
Atlanta, CA
07.2025 - 07.2026
- Processed mortgage applications, ensuring compliance with federal and state regulations.
- Collaborated with loan officers to gather necessary documentation for timely approvals.
- Reviewed credit reports and financial statements to assess borrower eligibility accurately.
- Coordinated communication between clients, underwriters, and closing departments for seamless transactions.
Mortgage Loan Processor
First Heritage Mortgage
Atlanta, GA
01.2024 - 07.2026
- Worked closely with clients to gather necessary documentation for fast-tracked mortgage processing timelines effectively.
- Communicated with originator and applicant concerning progress of loan file.
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Managed a high-volume pipeline of loans, prioritizing tasks for optimal efficiency and client satisfaction.
- Mitigated risks associated with lending decisions by diligently verifying income, assets, and credit history information provided by applicants.
Mortgage Loan Processor
Ameris Bank
Atlanta, GA
01.2021 - 06.2024
- Handled any conditions sent from underwriting departments.
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Set up and completed loan submission packages.
- Analyzed borrower credit reports and income statements to verify accuracy.
- Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
- Tracked loan status and updated applicant information to inform lenders of changes to applicants' financial situation.
- Provides support to loan officers and processors throughout the entire Southeast region by ensuring timely, judicious, and accurate processing of mortgage files.
- Verifies and accurately reviews borrowers' income, credit reports, employment, and residential histories.
- Assesses appraisals and groomed loan applications for underwriting submittal.
- Upholds compliance with company policies, underwriting guidelines, and multiple lending-program requirements.
- Champions KPI and quota metrics on a consistent basis-increasing company's turnaround file adherence goals.
Lead Loan Officer Assistant
New American Funding
Atlanta, GA
02.2017 - 12.2020
- Provides support to loan officers and processors throughout the
- entire Southeast region by ensuring timely, judicious, and accurate
- processing of mortgage files
- Verifies and accurately reviews borrowers' income, credit reports,employment, and residential histories
- Assesses appraisals and groomed loan applications for underwriting submittal
- Upholds compliance with company policies, underwriting guidelines, and multiple lending-program requirements
Mortgage Loan Processor
Amerisave Mortgage
Atlanta, GA
08.2016 - 01.2017
- Communicated with clients daily to provide status updates and
- timeline for loan processing
- Served as point of contact and liaison between clients and loan originator
- Sharply adept in credit verification, income, assets-in efforts to ensure successful underwriting, appraisals, and application progression.
Senior Production Buyer
Eaton Corporation
Torrance, CA
08.2008 - 06.2016
- Communicated with clients daily to provide status updates and timeline for loan processing.
- Served as point of contact and liaison between clients and loan originator.
- Sharply adept in credit verification, income, assets-in efforts to ensure successful underwriting, appraisals, and application progression.
- Successfully managed >$100K in cost out projects, increasing OTD performance by 40% within a 6-month timeframe.
- Facilitated cost effective manufacturing through supplier relationships to optimize cost, assure supply & deliver business competitive advantage.
- Supervised a team of coordinators supporting operations, including tasks of training, performance assessment, and task management.
- Held responsible for procurement of all fabrication inventory and compliance.
- Resolved all invoices discrepancies through cross functional interaction with Financial Shared Services.
Education
A.A. - Interdisciplinary Studies
El Camino College
Redondo Beach, CAB.S. - General Studies
Purdue University Global
Chicago, ILSkills
- Microsoft Office Suite
- SharePoint
- Windows and MacOS
- Oracle
- Microsoft Teams
- Desktop Automated Underwriting (DU)
- Loan Prospector Advisor (LPA)
- Adobe
- SAP
- Encompass
- Blue Sage
Timeline
Mortgage Loan Processor II
Movement Mortgage
07.2025 - 07.2026
Mortgage Loan Processor
First Heritage Mortgage
01.2024 - 07.2026
Mortgage Loan Processor
Ameris Bank
01.2021 - 06.2024
Lead Loan Officer Assistant
New American Funding
02.2017 - 12.2020
Mortgage Loan Processor
Amerisave Mortgage
08.2016 - 01.2017
Senior Production Buyer
Eaton Corporation
08.2008 - 06.2016
B.S. - General Studies
Purdue University Global
A.A. - Interdisciplinary Studies
El Camino College