Tiffany Doss
Garland,TX
Summary
Dynamic Senior Sales Specialist with 10+ years experience with a proven track record at Ideal Image, excelling in solution selling and relationship building. Expert in upselling strategies, I consistently exceeded sales targets while fostering client trust. Producing over 1.7 million in sales in a year as a top performer within the company. Proficient in Salesforce, I drive customer satisfaction through tailored consultations and effective communication, enhancing revenue and client loyalty.
Overview
14
14
years of professional experience
Work History
Senior Sales Specialist
Ideal Image
07.2021 - Current
- Exceeded monthly sales targets as a high performer through effective relationship and trust building.
- Conducted in-depth consultations to assess client needs and recommend customized treatment plans as a trusted advisor providing expert product knowledge and industry insights to clients
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Senior Stylist and Account Manager
Nordstrom Trunk Club
01.2015 - 06.2020
- Developed long-lasting relationships with clients, leading to a steady stream of referrals and increased business opportunities.
- Leveraged a CRM database to manage a book with over 400 loyal clients.
- Engaged in cold and warm calling and generated new business consistently through referrals as a top producer in my department
Membership Coordinator and On Boarder
Soho House Chicago
07.2014 - 01.2015
- Coordinated member onboarding processes to enhance engagement and retention.
- Strengthened relationships with existing members by conducting regular check-ins and addressing their concerns efficiently.
Director of Training and Development
The Pump Room
08.2011 - 07.2014
- Created a successful training program from the ground up that was implemented until the closing of the facility.
- Developed and implemented comprehensive training programs to enhance employee skills and performance.
- Collaborated with leadership to identify skill gaps and create targeted development plans for staff.
Education
Associate of Science - Business
DePaul University
Chicago, ILAssociate of Arts - Photography
Harrington College of Design
ILSkills
- Solution Selling
- Upselling strategies
- Sales closing
- Negotiation expertise
- Relationship building
- Excellent communication
- Customer satisfaction
- Salesforce/CRM proficiency
Timeline
Senior Sales Specialist
Ideal Image
07.2021 - Current
Senior Stylist and Account Manager
Nordstrom Trunk Club
01.2015 - 06.2020
Membership Coordinator and On Boarder
Soho House Chicago
07.2014 - 01.2015
Director of Training and Development
The Pump Room
08.2011 - 07.2014
Associate of Science - Business
DePaul University
Associate of Arts - Photography
Harrington College of Design