Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffany Downing

Norwalk,OH

Summary

Supervisory Skills: Motivating & assessing employees- Proficient

Motivating others to achieve objectives and identifying improvement or corrective actions

Sales Skills-Proficient

Influencing and negotiating with customers

Overview

17
17
years of professional experience

Work History

Manger/Apprentice Optician

SVS Vision
Sandusky, OH
07.2021 - 12.2022
  • Performed administrative tasks such as filing paperwork and scheduling appointments.
  • Maintained accurate patient records, including prescriptions and frame selections.
  • Assisted colleagues with difficult cases or challenging customer interactions.
  • Participated in weekly team meetings to discuss new products or services offerings.
  • Displayed excellent customer service skills when assisting clients with their needs.
  • Managed patient information in line with stated preferences and HIPAA guidelines.
  • Ensured that all orders were completed accurately before releasing them to customers.
  • Listened to patient desires and took into account facial features when recommending frame options.

Head Bartender

AMVETS
Sandusky, OH
05.2006 - 05.2021
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
  • Conducted regular inventory checks of all beer, wine, spirits, juices, and other ingredients used in cocktails.
  • Ensured that all liquor laws were followed during service hours.
  • Collected and organized daily till totals and tips.
  • Monitored cash register transactions throughout the shift to ensure accuracy of sales data.
  • Resolved customer complaints in a professional manner while adhering to company policies and procedures.
  • Enforced responsible alcohol consumption among customers by ensuring that no one was over-served or served underage patrons.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Balanced daily registers and generated sales reports for management.

Education

Advanced Esthetician

Elite School of Cosmetology
Norwalk, OH
03-2024

Certification in Medical Office Procedures

EHOVE Adult Career Center
Milan, OH
05-2002

High School Diploma -

Edison High School
Milan, OH
06-1994

Skills

  • Interviewing
  • Assistant Manager Experience
  • Teaching
  • Training & development
  • Leadership
  • Customer Service
  • Communication skills
  • Medical Records
  • Waxing
  • Facials with and without devices
  • Lash lift/tint
  • Eyebrow lamination/tint
  • Massage
  • Teeth whitening
  • Body wraps and detoxification

Timeline

Manger/Apprentice Optician

SVS Vision
07.2021 - 12.2022

Head Bartender

AMVETS
05.2006 - 05.2021

Advanced Esthetician

Elite School of Cosmetology

Certification in Medical Office Procedures

EHOVE Adult Career Center

High School Diploma -

Edison High School

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Tiffany Downing