Tiffany Dunn
Culpeper,VA
Summary
Motivated and driven employee seeking a position to leverage skills, enhance business quality, and contribute to organizational growth. Dedicated to delivering exceptional results, eager to take on new challenges, and continuously improve abilities. Strong work ethic and passion for success, committed to making a positive impact and driving company success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Shift Leader / Bartender
Chili's Bar and Grill
Culpeper, VA, US
01.2015 - Current
- Able to multitask in a fast pace environment
- Meet the needs of customer while providing quick and efficient service
- Ensure customer satisfaction
- Lead front of the house staff
- Provide quality assurance for guests
- Maintain clean restaurant scores throughout the shift
On-site Hair Artist
Charlottesville Makeup Artist
Charlottesville, VA, US
01.2013 - Current
- Provide on-site hair services for bridal parties
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Enhanced client satisfaction by providing personalized styling services.
- Resolved guest complaints about service or style.
- Assisted in training new stylists, sharing knowledge and ensuring high standards of service.
Office/Human Resources Manager
Cannon Properties Management
Culpeper, VA, US
10.2019 - 04.2024
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Organized and led staff orientation programs and training to promote collaboration.
- Reviewed and prepared vendor invoices for appropriate documentation and validity prior to payment.
- Collaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.
- Trained new team members on accounts payable processes, fostering a productive work environment.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Finalized the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Leasing Assistant
Cannon Properties Management
Culpeper, VA, US
02.2019 - 10.2019
- Prepare and negotiate tenant leases
- Supported property management team in daily operations, ensuring smooth workflow and optimal efficiency.
- Maintained accurate records of all lease agreements, rent payments, and tenant information for easy retrieval when needed.
- Increased tenant satisfaction by promptly addressing concerns and providing exceptional customer service.
- Educated prospective residents on available unit features, amenities offered at the property, as well as neighborhood attractions for added value during tours.
- Enhanced property appeal with timely coordination of maintenance requests and follow-up on work orders.
- Utilized various software programs to track tenant data, generate reports, and manage financial transactions effectively.
- Evaluated applicants'' creditworthiness using established criteria to minimize risk of non-payment or late rent issues.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Distributed and followed up on tenant renewal notices.
Administrative Assistant
Builders First Source
Culpeper, VA, US
01.2015 - 01.2017
- Create spreadsheets, presentations, and summary of monthly reports
- Preparing all documents for all employee personnel
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Education
Associate's degree - Business Administration
Germanna Community College
05.2019
Cosmetology -
Culpeper Cosmetology Training Center
01.2014
Skills
- Human Resources
- Customer service
- Talent acquisition & Recruiting process
- Organizational skills
- Financial Report Writing
- Benefits Administration
- Microsoft Word and Microsoft office
- QuickBooks proficient
- Accounts receivables/payables
- Account management
- Payroll management
- HRIS
- Quality control measures
- Data entry
- File Organization
- Computer Proficiency
- Office management professional
- Onboarding and Orientation
- Background Checks
Certification
- Cosmetology License
- CPR Certification
Personal Information
Authorized To Work: US
Timeline
Office/Human Resources Manager
Cannon Properties Management
10.2019 - 04.2024
Leasing Assistant
Cannon Properties Management
02.2019 - 10.2019
Shift Leader / Bartender
Chili's Bar and Grill
01.2015 - Current
Administrative Assistant
Builders First Source
01.2015 - 01.2017
On-site Hair Artist
Charlottesville Makeup Artist
01.2013 - Current
Cosmetology -
Culpeper Cosmetology Training Center
Associate's degree - Business Administration
Germanna Community College