Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Tiffany Dyer

New Vienna

Summary

Dynamic Operations Support Supervisor at Ingenovis-Trustaff with a proven track record in team development and process optimization. Skilled in document management and collaboration, I enhance performance and drive efficiency. My leadership fosters a motivated workforce, ensuring exceptional customer service and compliance with background policies. Ohio notary licensed, I excel in problem-solving.

Overview

14
14
years of professional experience

Work History

Operations Support Supervisor

Ingenovis-Trustaff
10.2022 - Current
  • Oversee daily functions and performance of the Trifecta and Fingerprint Teams
  • Create and maintain job aides
  • Training and development of team members for current and upcoming processes
  • Motivate and encourage performance within the teams
  • Monitor day to day workload and performance within the teams
  • Collaboration with vendors expanding resources available for background, drug screen, medical ordering and fingerprinting
  • Provide volume and cost reports as needed/requested.
  • Serve as main point of contact internal and external, for all related services
  • Initiating shared services plans that support the Ingenovis brand
  • Notarization of credentialing documents

Operations Support Coordinator

Trustaff
11.2017 - 10.2022
  • Ordering of background and fingerprinting as needed
  • Inquiries for additional information needed to process background and fingerprinting
  • Point of contact for any questions or concerns pertaining to background and fingerprinting needs
  • Collaborated with internal teams on process efficiencies pertaining to background and fingerprinting
  • Research state specific changes for background and fingerprinting policies
  • Training of process for background and fingerprinting

Program Coordinator

HighCo INcorporated
04.2015 - 05.2017
  • Departmental hiring and orientation
  • Overseen teams day to day tasks
  • Customer service
  • Filings of unusual incident reports
  • Data Entry
  • Administrative duties

Assistant Manager

Wendy’s
09.2011 - 04.2015
  • Hiring of crew members
  • Crew member training
  • Customer Service
  • Administrative duties
  • Handling and deposits of cash transactions

Education

High School Diploma -

East Clinton Local School District
Lees Creek, Ohio
06.2007

Skills

  • Ohio notary license
  • Leadership experience
  • Microsoft programs
  • Customer service
  • Organizational skills
  • Problem-solving skills
  • Collaboration talent
  • Document management

References

Available upon request.

Timeline

Operations Support Supervisor

Ingenovis-Trustaff
10.2022 - Current

Operations Support Coordinator

Trustaff
11.2017 - 10.2022

Program Coordinator

HighCo INcorporated
04.2015 - 05.2017

Assistant Manager

Wendy’s
09.2011 - 04.2015

High School Diploma -

East Clinton Local School District

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