Tiffany Farrar
Brooklyn,MD
Summary
Dynamic leader with a proven track record at MedStar Franklin Square Medical Center, excelling in team motivation and complex problem-solving. Achieved enhanced team productivity through effective supervision and staff training. Demonstrated exceptional attention to detail and collaboration, significantly improving operational efficiency and fostering a positive, inclusive work culture.
Overview
18
18
years of professional experience
Work History
Team Leader
MedStar Franklin Square Medical Center
03.2024 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
Patient Access Associate II
MedStar Harbor Hospital
04.2007 - 06.2022
- Upheld the highest standards of professional integrity by maintaining confidentiality and adhering to all relevant healthcare regulations and policies.
- Facilitated a smooth billing process by promptly identifying and resolving discrepancies in patient accounts.
- Enhanced accuracy of demographic data collection by implementing thorough review processes before finalizing registrations or admissions documentation.
- Reduced errors in patient registration by meticulously collecting and inputting data into electronic health records.
- Assisted in maintaining HIPAA compliance by carefully handling sensitive patient information and protecting privacy during interactions.
- Promoted a positive work environment through effective collaboration with colleagues, fostering teamwork and mutual respect among staff members.
- Contributed to increased hospital revenue by diligently verifying insurance coverage and obtaining necessary preauthorizations.
- Participated in cross-training initiatives, enhancing the team''s ability to provide comprehensive support across various departments within the hospital setting.
- Provided exceptional customer service to patients, addressing concerns and answering questions regarding the admissions process.
- Verified patient insurance eligibility and entered patient information into system.
Education
High School Diploma -
North County High School
Ferndale, MD06-2006
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Team supervision
- People management
- Staff training
- Work Planning and Prioritization
- Coaching and mentoring
- Complex Problem-solving
Timeline
Team Leader
MedStar Franklin Square Medical Center
03.2024 - Current
Patient Access Associate II
MedStar Harbor Hospital
04.2007 - 06.2022
High School Diploma -
North County High School
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