Tiffany Fears
Converse,USA
Summary
Detail-oriented and compassionate with experience in supporting administrative operations. Proven ability to streamline processes, manage events, and secure resources through strong communication and negotiation skills. Relocating to: Dallas, TX - McKinney, TX
Overview
7
7
years of professional experience
Work History
Program Coordinator
SAMMinistries
San Antonio, TX
01.2025 - Current
- Ensured timely execution and accuracy of lease agreements in alignment with HUD grant and tri-party regulations
- Advocate for clients by holding leasing partners accountable to tenant rights standards
- Educate and empower clients on their rights and responsibilities as tenants
- Manage program databases and software systems, maintain accurate client files, and oversee administrative tasks such as record-keeping, data entry, and budget tracking.
- Ensure full compliance with program policies, HUD guidelines, and all applicable regulations and grant requirements.
- Collect, organize, and analyze program data to prepare detailed reports on program outcomes, progress, and performance.
- Conducte internal audits to ensure documentation accuracy and quality assurance standards are met.
- Research, prepare, and submit check requests; maintain financial documentation as required.
- Provide front-line administrative support by answering and routing calls, assisting walk-ins, and supporting daily program operations.
Program Assistant
Seton Home
San Antonio, TX
09.2022 - 11.2024
- Generate tracking reports and accurately log invoices and receipts into the database.
- Update and streamline documents to enhance efficiency and user experience.
- Coordinate volunteer recruitment and partnerships with local organizations.
- Manage and organize a monthly activity calendar, ensuring a diverse range of events tailored to residents' needs.
- Craft persuasive emails and leverage negotiation skills to secure discounts and donations from local businesses.
- Mentor and support teen mothers through trauma-informed care, fostering personal growth.
- Schedule and facilitate community meetings and life skills workshops, promoting engagement and well-being.
Program Coordinator/Mentor
Integrated Interventions LLC.
New Braunfels, TX
06.2022 - 10.2023
- Managed an active caseload of residents, facilitating weekly meetings with residents and their families to review progress, address concerns, and support goal achievement.
- Collaborated with program therapists and therapeutic service providers to develop, update, and implement individualized treatment and service plans.
- Taught, modeled, and reinforced independent living skills while monitoring resident behavior, growth, and daily progress.
- Maintained accurate, timely, and compliant documentation of resident services, progress notes, and care coordination activities.
- Coordinated and transported residents to appointments, activities, and community events to support engagement and stability.
- Identified training needs and implemented staff development opportunities to strengthen program effectiveness and service quality.
Data Entry Clerk
California Department of Motor Vehicle HQ
Sacramento, CA
07.2019 - 05.2022
- Entered motor vehicle records with accuracy and efficiency using database management software, ensuring adherence to state motor vehicle laws and regulatory requirements.
- Reviewed, verified, and corrected record discrepancies to maintain data integrity and legal compliance.
- Supervised, trained, and supported team members on policies, procedures, and best practices to ensure consistent service quality.
- Assisted with administrative operations, including recordkeeping, filing, document organization, and basic data analysis.
Education
Social Work
San Antonio Community College
03-2028
Skills
- Office administration
- Program optimization
- Report generation
- Volunteer management
- Expense tracking
- Data management
- Community building
- Attention to detail
- Multitasking
- Team building
- Organizational skills
- Excellent communication
Section name
- Co-Founder
- NurtureU-San Antonio, Tx
- Spearheaded the development and execution of NurtureU, a faith-based non-profit organization that ministers while providing mentorship, resources, and legal support to Black and Brown teen moms and dads.
Timeline
Program Coordinator
SAMMinistries
01.2025 - Current
Program Assistant
Seton Home
09.2022 - 11.2024
Program Coordinator/Mentor
Integrated Interventions LLC.
06.2022 - 10.2023
Data Entry Clerk
California Department of Motor Vehicle HQ
07.2019 - 05.2022
Social Work
San Antonio Community College