Tiffany Fisk
Lander,WY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Medicaid Eligibility Specialist
Parallon Healthcare
11.2023 - Current
- Maintained up-to-date knowledge of relevant laws, regulations, and policy changes affecting Medicaid eligibility determinations.
- Improved customer service experience for applicants, providing clear explanations of eligibility requirements and addressing concerns promptly.
- Enhanced Medicaid eligibility determinations by thoroughly analyzing applicants'' financial and personal information.
- Resolved eligibility discrepancies by carefully reviewing regulations and collaborating with relevant parties to reach accurate determinations.
Environmental Services Supervisor
Westward Heights Care Center
05.2018 - 12.2022
- Mentored new employees in proper techniques for cleaning, sanitizing, and maintaining facilities according to company guidelines.
- Established strong relationships with clients by promptly addressing their concerns related to service levels or operational issues.
- Conducted thorough inspections to ensure compliance with local, state, and federal regulations pertaining to environmental health and safety.
- Fostered a positive work environment by addressing employee concerns and providing opportunities for professional development.
- Ensured prompt resolution of any internal conflicts within the team leading to better overall morale among staff members.
Direct Support Professional
Wyoming Life Resource Center
02.2017 - 06.2019
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Wait Staff Member
Zanmi Sushi
01.2014 - 08.2016
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
Certified Nursing Assistant
Good Samaritan Society
10.2008 - 01.2012
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Education
High School Diploma -
Lander Valley High School
Lander, WY05.2002
Skills
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Effective communication skills
- Multitasking
- Reliability
Timeline
Medicaid Eligibility Specialist
Parallon Healthcare
11.2023 - Current
Environmental Services Supervisor
Westward Heights Care Center
05.2018 - 12.2022
Direct Support Professional
Wyoming Life Resource Center
02.2017 - 06.2019
Wait Staff Member
Zanmi Sushi
01.2014 - 08.2016
Certified Nursing Assistant
Good Samaritan Society
10.2008 - 01.2012
High School Diploma -
Lander Valley High School
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