Summary
Overview
Work History
Education
Skills
Timeline
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Tiffany Flanagan

Beaverton,OR

Summary

Proven leader and highly reliable individual with extensive experience in the hospitality industry, notably at Shari's Cafe and Pies. Excelled in fostering teamwork, enhancing customer service, and efficiently managing high-volume service environments. Demonstrates strong multitasking abilities and in-depth liquor, beer, and wine knowledge, contributing to significant service quality improvements.

Overview

15
15
years of professional experience

Work History

Bartender

Wilson's Cafe
05.2023 - 05.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Server, Shift Leader, Manager

Shari's Cafe and Pies
03.2016 - 02.2023
  • Cultivated warm relationships with regular customers.
  • Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.

Server

IHOP
06.2011 - 01.2016
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

Elmer's
12.2008 - 11.2010

Education

GED - General Studies

Portland Community College
Portland, OR
2010

Skills

  • Strong multitasking
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Highly reliable

Timeline

Bartender

Wilson's Cafe
05.2023 - 05.2024

Server, Shift Leader, Manager

Shari's Cafe and Pies
03.2016 - 02.2023

Server

IHOP
06.2011 - 01.2016

Server

Elmer's
12.2008 - 11.2010

GED - General Studies

Portland Community College

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Tiffany Flanagan