Tiffany Fresina
Syracuse,NY
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Client Service Specialist
Renewal By Anderson
Syracuse, NY
11.2022 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Accepted and processed payments, updated accounts and issued receipts.
- Processed all aspects of technical services, gathered detailed information for product orders and all service scheduling
- Supported service and installation projects with advanced skills in document management, customer relations and reporting.
- Maintained and managed customer files and databases.
- Coordinated with operations staff to resolve service problems and boost client satisfaction.
- Maintained accurate record-keeping with proactive attention to client information updates.
Bookkeeper
Maplehurst Organic Farms
Tully, NY
02.2020 - 11.2022
- Maintained and processed invoices, deposits, and money logs.
- Provided administrative assistance to all outside vendors
- Identified accounting errors when cross-referencing documents and database information.
- Reported financial data and updated financial records in ledgers and journals.
- Managed vendor relationships and negotiated contracts to obtain best prices and value for money.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Reconciled and corrected issues with financial records.
Education
Paralegal Studies - Post Bachelor Paralegal Program
Monroe Community College
Rochester, NY05.2010
Associate of Arts - Humanities
Onondaga Community College
Syracuse, NY05.2004
Skills
- Paperwork Processing
- Compliance Requirements
- Documentation Skills
- Regulatory Compliance
- Reporting Requirements
- Document Management
- Money Handling
- Account Management
- Customer Support
- Payment Processing
Timeline
Client Service Specialist
Renewal By Anderson
11.2022 - Current
Bookkeeper
Maplehurst Organic Farms
02.2020 - 11.2022
Paralegal Studies - Post Bachelor Paralegal Program
Monroe Community College
Associate of Arts - Humanities
Onondaga Community College