LATORIA HAMMONS
Huntsville,AL
Summary
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
11
11
years of professional experience
Work History
Client Service Specialist
DIRECTV
02.2013 - Current
- Enhanced client satisfaction by promptly addressing inquiries and resolving issues.
- Streamlined internal processes for improved efficiency and timely service delivery to clients.
- Managed client accounts with attention to detail, ensuring accurate billing and recordkeeping.
- Trained new team members on best practices in client services, elevating overall team performance.
- Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
Education
Basic Studies
Johnson High School
Huntsville, AL05.2009
Skills
- Compliance Requirements
- Documentation Skills
- Paperwork Processing
- Data Accuracy
- Word Processing
- Proofreading
Accomplishments
Received Top Performer Achievement Award
Timeline
Client Service Specialist
DIRECTV
02.2013 - Current
Basic Studies
Johnson High School