Achieved high levels of customer satisfaction through effective management of daily operations and team oversight. Improved productivity by implementing efficient task delegation and maintaining a quality work environment. Delivered strong leadership and strategic planning to proactively address challenges.
Work History
Shift Lead
4 Years 9 Months
Burger King | 01.2022 - Current
Direct daily crew operations, task delegation, and time management to ensure productivity.
Oversee store opening/closing, including safe/register counts, bank runs, and product assessments.
Maintain daily sales spreadsheets and ensure strict adherence to safety and quality standards.
Resolve customer and employee concerns promptly to maintain a positive environment.
Shift Lead
2 Years 8 Months
Taco Bell | 01.2017 - 09.2019
Managed shift performance, food preparation, and efficient customer service delivery.
Executed financial duties including safe counts, register audits, and shift changeover reporting.
Lead Sales Clerk
7 Months
Salvation Army Thrift Store | 05.2016 - 12.2016
Evaluated incoming products for resale and managed sorting, pricing, and inventory.
Handled clerical tasks including payroll, timecards, and customer complaint resolution.
Education
Comeback Charter | Oroville, CA
Skills
Facilitated team-building activities to promote collaboration and boost staff morale. Assisted in resolving conflicts to maintain a positive work environment. Supported training initiatives to enhance team skills and improve operational workflows.
Personal Statement
I value the impact of team effort and strong interpersonal skills in creating a productive, efficient, and positive workplace.