Tiffany Garza

• Responded to customer requests and concerns about Acrylic nails, gel application and nail art designs.
• Maintained master appointment calendar covering all customer visits, employee schedules and special events.
• Communicated effectively with management concerning important customer issues.
• Improved operations through consistent hard work and dedication.
• Cleaned and sanitized tools and equipment before each client.
• Grew repeat client base by 95% through effective marketing and customer service.

I Learned and enhanced skills very quickly at this job, there were many customers daily. Learning to work very well and hard in timely manner. Noticing through years of manicuring many clients stating exactly that.

• Communicated effectively with management concerning important customer issues
• Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning
• Provided training and mentoring to new staff to maximize performance
• Responded to customer requests and concerns about gel application and nail art designs