Tiffany Genove Cruz
San Francisco,CA
Summary
Catering and Hospitality Professional with over 9 years of experience in leadership, sales, and operations management within high-volume environments. Proven track record in developing and implementing business strategies, leading multi-unit sales teams, and driving revenue growth. Adept at enhancing client relationships, managing comprehensive event processes, and fostering a culture of excellence. ServSafe Food Manager Certified with strong proficiency in various CRM and food management systems.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sodexo Campus Catering Director (SF STATE)
Sodexo Campus Services
San Francisco
02.2022 - Current
- Directs campus catering and dining services, overseeing a client database that generates $1.3 million annually in sales revenue.
Havana Catering Director
Martinez
07.2022 - 12.2022
- Directed corporate and wedding catering services, managing a substantial client database with annual revenue ranging from $1.2 to $2.4 million.
Havana Catering Sales Manager
Martinez
07.2021 - 07.2022
- Led catering operations for corporate, social, and wedding events, managing revenue between $1.2 and $1.4 million.
ClubFeast Restaurant Partnerships
San Francisco
01.2021 - 04.2021
- Onboarded and maintained restaurant partnerships in the South Bay region, overseeing sales and CRM activities.
Dominique Ansel Kitchen Manager
Dominique Ansel Kitchen
New York
09.2019 - 04.2020
- Managed daily restaurant operations, managing retail, catering, and production functions.
Chibama Hospitality Group Operations Director
New York
05.2018 - 09.2019
- Managed multi-unit restaurant locations and pop-up operations, generating $100K in sales over a 3-month period.
Chibama Hospitality Group Catering Sales & Wholesale Director
New York
01.2018 - 05.2018
- Oversaw office operations, financial reporting, and event documentation for catering and wholesale activities.
ST Management Fresh & Co Catering Sales Coordinator
ST Management
New York
04.2015 - 12.2017
- Coordinated commissary catering services, handling corporate events with a weekly sales database of $80-$100K and managing 100 drop-off orders to full-service events weekly.
Education
High School Diploma -
Westmoor High School
Daly City, CA05.2012
Some College (No Degree) - Dietetic Nutrition
LaGuardia Community College
Long Island City, NYSkills
- Leadership
- Sales
- Operations management
- Business strategies
- Multi-unit sales
- Revenue growth
- Client relationships
- Event processes
- ServSafe Food Manager Certification
- CRM Systems: HubSpot, Rpower, Caterease, EMS, UES
- Database: Square, Clover, Resy, Opentable, Yelp
Certification
ServSafe Food Manager Certified
ServSafe Instructor
Database & CRM Proficiency
HubSpot, Rpower, Caterease, EMS, UES, Square, Clover, Resy, Opentable, Yelp
Timeline
Havana Catering Director
07.2022 - 12.2022
Sodexo Campus Catering Director (SF STATE)
Sodexo Campus Services
02.2022 - Current
Havana Catering Sales Manager
07.2021 - 07.2022
ClubFeast Restaurant Partnerships
01.2021 - 04.2021
Dominique Ansel Kitchen Manager
Dominique Ansel Kitchen
09.2019 - 04.2020
Chibama Hospitality Group Operations Director
05.2018 - 09.2019
Chibama Hospitality Group Catering Sales & Wholesale Director
01.2018 - 05.2018
ST Management Fresh & Co Catering Sales Coordinator
ST Management
04.2015 - 12.2017
High School Diploma -
Westmoor High School
Some College (No Degree) - Dietetic Nutrition
LaGuardia Community College
ServSafe Food Manager Certified
ServSafe Instructor
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