TIFFANY GERETTA

Reviewed residential property claims for wind, hail, water, fire, theft, and other covered losses.

Verified policy coverages, exclusions, and endorsements to ensure accurate claim eligibility and optimal settlement options.

Completed virtual inspections to evaluate damage and define loss scope.

Prepared and assessed repair estimates in collaboration with contractors, mitigation vendors, and policyholders to facilitate timely claims processing.

Examined documentation, photos, and expert reports to support claim decisions.

Negotiated claim settlements and explained coverage determinations to insureds.

Resolved complex claim issues through clear communication, problem-solving, and attention to detail.

Processed auto insurance claims from first notice through final resolution, supporting timely and accurate handling.

• Supported liability reviews and examined loss facts to determine coverage eligibility.
• Shared coverage decisions and claim outcomes with insureds and claimants.
• Worked with repair shops, customers, agents, and vendors to move claims forward.
• Reviewed estimates, supplements, and total loss valuations.
• Recorded claim updates accurately and supported compliance with state rules.
• Delivered exceptional customer service while meeting productivity and quality standards.
• Provided exceptional customer service while meeting productivity and quality goals.