Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffany Gochez

Sparks,NV

Summary

Dynamic customer service professional with proven success at Server Technology, enhancing service processes and ensuring customer satisfaction. Skilled in data entry and appointment scheduling, I excel in client communication and problem-solving, delivering exceptional support while maintaining organized operations. Committed to fostering positive relationships and optimizing efficiency in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

Server Technology
Reno, NV
10.2023 - Current
  • Implemented innovative methods for streamlining the customer service process.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Updated databases with new and modified customer data.
  • Provided exceptional customer service to ensure customer satisfaction.

Receptionist

Dentistry For Children At Weston
Stone Mountain, GA
02.2021 - 10.2023
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Organized travel arrangements for staff members including flights, hotels, car rentals.
  • Transmitted information or documents to customers through email, mailings or facsimile machine.
  • Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Maintained client accounts by obtaining, recording and updating personal and financial information.

Receptionist

Podiatric Foot & Ankle Surgery
Reno, NV
07.2019 - 02.2021
  • Organized travel arrangements for staff members including flights, hotels, car rentals.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Performed data entry tasks into various computer systems accurately and promptly.

Education

High School Diploma -

North Valleys High School
Reno
06-2019

Skills

  • Customer service
  • Data entry
  • Database management
  • Appointment scheduling
  • Travel coordination
  • Document organization
  • Office administration
  • Client communication
  • Office software
  • Time management
  • Problem solving

Timeline

Customer Service Representative

Server Technology
10.2023 - Current

Receptionist

Dentistry For Children At Weston
02.2021 - 10.2023

Receptionist

Podiatric Foot & Ankle Surgery
07.2019 - 02.2021

High School Diploma -

North Valleys High School

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