Summary
Overview
Work History
Education
Skills
Interests
Timeline
Manager

Tiffany Goss

Old Hickory,TN

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

11
11
years of professional experience

Work History

Manager

Mid-South Bells LLC
06.2014 - 06.2025
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Education

High School Diploma -

Valley Head High School
Valley Head
05-2015

No Degree - Nursing

NACC
Rainsville, AL

Skills

  • Customer service

  • Team leadership

  • Time management

  • Decision-making

  • Staff training and development

  • Task delegation

  • Conflict resolution

  • Employee onboarding

  • Positive attitude

  • Adaptability and flexibility

  • Multitasking Abilities

  • Problem-solving aptitude

Interests

  • Crocheting
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Community Cleanup
  • Avid Reader
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • I participate in low-impact exercises to strengthen core muscles
  • Digital Art and Animation
  • Animal Welfare Advocacy

Timeline

Manager

Mid-South Bells LLC
06.2014 - 06.2025

High School Diploma -

Valley Head High School

No Degree - Nursing

NACC

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Tiffany Goss