Tiffany Gregory
Mentor,OH
Summary
Dedicated Licensed Practical Nurse with 19 years of diverse clinical expertise, excelling in patient education, care coordination, and vascular access. Aspires to elevate healthcare delivery by training and mentoring healthcare professionals, leveraging adaptability and technological proficiency to enhance educational initiatives.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Intake Coordinator
Cleveland Clinic Business Operations Center
Independence, Ohio
04.2025 - Current
- Facilitated efficient processing of patient intakes through collection and verification of essential information.
- Maintained compliance with healthcare regulations by reviewing documentation and procedures regularly.
- Utilized electronic health record systems to manage patient information accurately and efficiently.
- Educated clients and families on available services, fostering informed decision-making.
- Collaborated with multidisciplinary team members to ensure quality care for all clients.
- Assessed medical records to determine appropriateness of requested services and procedures.
- Maintained current knowledge of health plan benefits, policies, and coding guidelines.
- Evaluated clinical documentation for accuracy to make informed coverage determinations.
LPN II (Licensed Practical Nurse) IV Therapy
University Hospitals Cleveland Medical Center
Cleveland, OH
01.2023 - Current
- Assisted with central line insertions and performed surveillance following established guidelines.
- Reviewed medical history and laboratory results for accuracy and completeness.
- Conducted patient education sessions on IV therapy to enhance understanding and compliance.
- Prepared sterile procedure setups in strict accordance with sterilization protocols.
- Executed sterile dressing changes and monitored patient vitals during infusion therapy.
- Managed inventory of supplies and equipment to ensure availability for IV procedures.
- Maintained accurate records of all vascular access procedures performed.
- Performed peripheral catheter insertion, venipuncture, and related procedures as needed.
Infusion Intake Coordinator
University Hospitals Cleveland Medical Center
Cleveland, OH
11.2021 - 01.2023
- Coordinated homecare infusion services, processing and scheduling inpatient and outpatient referrals efficiently.
- Conducted medical chart reviews to ensure accurate patient records and documentation.
- Verified insurance and obtained prior authorizations for seamless reimbursement of infusion services.
- Evaluated patient eligibility based on insurance coverage and clinical needs.
- Facilitated communication among physicians, pharmacists, nurses, and healthcare professionals regarding drug therapy issues.
- Processed referrals for specialized services, ensuring timely access to care for patients.
- Scheduled appointments with physicians, pharmacies, laboratories, and other providers for prompt service delivery.
- Reviewed new physician orders for accuracy before initiating care plan activities.
Unit Manager
Saber Healthcare
Brecksville, OH
03.2022 - 10.2022
- Streamlined unit processes by supervising nursing and support staff effectively.
- Ensured compliance with healthcare regulations during patient admissions and discharge planning.
- Conducted audits and training sessions to promote continuous professional development.
- Facilitated communication among patients, families, and providers to ensure continuity of care.
- Coordinated educational objectives to enhance staff competencies in safety and quality measures.
- Analyzed patient records to assess efficiency and effectiveness of care delivery.
- Collaborated with physicians to develop treatment plans for wounds according to medical protocols.
LPN (Licensed Practical Nurse) Peds Ambulatory
University Hospitals Cleveland Medical Center
Cleveland, OH
02.2018 - 12.2021
- Managed pediatric patient care in ambulatory settings, focusing on patient assessments and medication administration
- Performed phlebotomy and implemented various treatments, adhering to established pediatric protocols
- Operated within Cuyahoga County Juvenile Detention Center, addressing psychiatric and adolescence-related health needs
- Facilitated patient education to enhance healthcare awareness among younger populations
Licensed Practical Nurse
Cuyahoga County Juvenile Court
Cleveland, Ohio
01.2018 - 11.2021
- Assessed and monitored inmates' physical, psychological, and medical health conditions.
- Responded promptly to emergencies involving inmate injuries or illnesses.
- Cared for prisoners with contagious conditions such as influenza, lice, and gastrointestinal bugs.
- Evaluated inmates for suicidal ideation and referred to appropriate healthcare professionals.
- Collaborated with multidisciplinary teams to address inmate healthcare issues effectively.
- Administered prescribed medications and documented administration per policy requirements.
- Maintained staff safety during treatments by adhering to all security regulations.
- Coordinated referrals to outside medical specialists as necessary.
LPN MAT Clinical Coordinator
C.H.O.I.C.E.S. Behavioral Healthcare
Cleveland, OH
11.2016 - 03.2018
- Delivered compassionate care to patients in behavioral health and substance abuse settings, focusing on individualized treatment plans.
- Assisted with intake processes by gathering patient history and vital information for effective care planning.
- Conducted physical assessments, documenting vital signs and health history accurately.
- Verified insurance coverage and secured prior authorizations to facilitate necessary treatments.
- Led educational sessions on medication-assisted treatment to improve patient understanding and compliance.
- Executed phlebotomy and toxicology screenings in accordance with established protocols.
- Collaborated with healthcare providers to enhance patient outcomes through coordinated care.
Education
Associate of Science - Nursing
Lakeland Community College
Kirtland, OH05-2027
Nursing -
ATS Institute of Technology
Highland Heights, OH12.2006
Medical Assisting -
Remington College
Cleveland, OH12.2005
Skills
- Patient Education Expertise
- Licensed Practical Nursing
- Experience with Infusion Therapy
- Proficient in Microsoft Office
- Advanced EMR Systems Utilization
- Supervision and Staff Development
- Strong Presentation Skills
- Adaptability to Clinical Settings
- IV Therapy Certification
- Documentation and Chart Review
- Implementation of Triage Systems
- Compliance with Healthcare Regulations
- Prior Authorizations
- Patient intake
- Medical chart review
- Interdisciplinary collaboration
- Peripheral IV insertion
- Vein selection
- Catheter care
- Ultrasound-guided Access
- PICC line management
- IV management
- Home healthcare
- ICD-10
- Care coordination
- Infection control
- Psychiatric nursing
- Behavioral management
- Corrections environments
- Tracheostomy care
- Wound care expertise
- Hemodialysis expertise
Certification
- BLS Certification, 12/01/24, Present
- Certified Dialysis Nurse, 12/01/12, Present
- Invia Wound Therapy, 03/01/11, Present
- IV Therapy Certification, 05/01/07, Present
- LPN, OH, 05/01/07, 10/31/26
Affiliations
NorthEast Ohio Association of Vascular Access
Accomplishments
DAISY Award nominee
Timeline
Intake Coordinator
Cleveland Clinic Business Operations Center
04.2025 - Current
LPN II (Licensed Practical Nurse) IV Therapy
University Hospitals Cleveland Medical Center
01.2023 - Current
Unit Manager
Saber Healthcare
03.2022 - 10.2022
Infusion Intake Coordinator
University Hospitals Cleveland Medical Center
11.2021 - 01.2023
LPN (Licensed Practical Nurse) Peds Ambulatory
University Hospitals Cleveland Medical Center
02.2018 - 12.2021
Licensed Practical Nurse
Cuyahoga County Juvenile Court
01.2018 - 11.2021
LPN MAT Clinical Coordinator
C.H.O.I.C.E.S. Behavioral Healthcare
11.2016 - 03.2018
Associate of Science - Nursing
Lakeland Community College
Nursing -
ATS Institute of Technology
Medical Assisting -
Remington College