Tiffany Griffin
Mooreland
Summary
Dynamic customer service professional with a proven track record at Walmart, excelling in fast-paced environments. Recognized for exceptional problem-solving and communication skills, I effectively resolved customer issues, enhancing satisfaction. Adaptable and detail-oriented, I thrive under pressure while managing multiple tasks efficiently, contributing to team success and operational excellence.
Overview
5
5
years of professional experience
Work History
Walmart
Customer Service Department
03.2006 - 03.2009
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Cashier/Food Prep
KFC Taco Bell
01.2004 - 03.2006
- Processed customer transactions efficiently and accurately, leading to smooth checkout experiences.
- Improved customer satisfaction by quickly resolving pricing discrepancies at checkout.
- Handled cash and card payments to ensure accurate daily financial settlements.
- Provided assistance to customers finding products on sales floor, enhancing shopping experience.
- Maintained clean and organized checkout area to uphold store's professional appearance.
- Assisted with bagging and carrying items to improve customer service experience.
- Collaborated with team members to ensure smooth store operations.
- Counted cash drawer at beginning and end of shifts to ensure accurate transactions.
- Restocked shelves in checkout area to maintain availability of impulse purchase items.
- Trained new employees on checkout procedures to support team development.
- Communicated with management about inventory issues to ensure stock availability.
- Resolved customer complaints promptly to maintain positive store atmosphere.
- Ensured compliance with store policies during transactions and returns.
- Engaged with customers to promote store events and special offers.
- Provided feedback on checkout process improvements to enhance efficiency.
- Assisted in inventory management to support store's sales goals.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
Woodward High School
Woodward, OK2007
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Time management
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Calm under pressure
- Active listening
- Organizational skills
- Decision-making
- Problem resolution
- Verbal communication
Timeline
Walmart
Customer Service Department
03.2006 - 03.2009
Cashier/Food Prep
KFC Taco Bell
01.2004 - 03.2006
Woodward High School
Similar Profiles
SHAKHBOZ NARZIEVSHAKHBOZ NARZIEV
Customer Service Representative at Customer Service DepartmentCustomer Service Representative at Customer Service Department
Leigha HenryLeigha Henry
United Dairy Famers at Customer Service DepartmentUnited Dairy Famers at Customer Service Department
Arfa BatoolArfa Batool
Customer Service Representative at Customer Service DepartmentCustomer Service Representative at Customer Service Department
Alysha CartnerAlysha Cartner
Michaels at Customer Service DepartmentMichaels at Customer Service Department
Bobbie CareyBobbie Carey
Senior Teller at MidFirst BankSenior Teller at MidFirst Bank