Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffany Haar

Bloomington,IL

Summary

Provided excellent customer service to establish rapport with clients at State Farm.,Assisted customers with inquiries and support to enhance their overall experience.,Collaborated with team members to address issues and foster positive relationships.

Overview

2027
2027
years of professional experience

Work History

RETENTION SPECIALIST

StateFarm
08.2020 - 2023
  • Manage and collect information and resolve customer concerns in a timely manner also responsible for handling a heavy call Flo daily with existing in potential customers.
  • RETENTION SPECIALIS R1

Underwriting Service Assistant

State Farm
2023 - Current
  • Managed incoming correspondence, ensuring timely responses to client inquiries and documentation requests.

Oversaw accurate record maintenance for payment applications and vendor interactions to ensure timely policy closures.

  • Collaborated with team members to streamline workflows and improve operational efficiency within the underwriting department.

MANAGER/BARTENDER

Zeller Inn
04.2013 - 02.2017

SKILLED MANAGER

Teleperformance USA
05.2007 - 12.2010
  • With wide experience in all areas of food service including daily operations, inventory, staff training, work place health and safety
  • Financial: maintained low overhead, increasing sales
  • Customer relations: daily interactions with customers, building quality service protocol, Manage and collect information and resolve customer concerns in a timely manner
  • Responsible for handling up to 150 calls a day with existing and potential clients
  • Compile daily reports for upper management
  • CALL CENTER REPRESENTATIVE AND PHARMACEUTICAL

Education

undefined

Illinois Valley Community College
Oglesby, IL
06.2012

Skills

  • Critical thinking
  • Multitasking
  • Effective communication
  • Staff hiring and recruitment

Timeline

RETENTION SPECIALIST

StateFarm
08.2020 - 2023

MANAGER/BARTENDER

Zeller Inn
04.2013 - 02.2017

SKILLED MANAGER

Teleperformance USA
05.2007 - 12.2010

undefined

Illinois Valley Community College

Underwriting Service Assistant

State Farm
2023 - Current
Tiffany Haar