Tiffany Haas
Rite Aid
Lincoln Park,MI
6
years of professional experience
Dynamic Pharmacy Technician in Training at Rite Aid, adept at enhancing customer satisfaction through exceptional communication and meticulous attention to detail. Proven ability to streamline prescription processes and reduce medication errors, while fostering a friendly and professional environment. Skilled in utilizing pharmacy management software to ensure accurate patient records and compliance with safety regulations.
Work History
Pharmacy Technician in Training
3 Months- Assisted pharmacists in dispensing medications and verifying prescriptions for accuracy.
- Maintained inventory levels by organizing stock and restocking shelves efficiently.
- Processed customer transactions and handled cash register operations effectively.
- Educated patients on medication usage, side effects, and storage requirements.
- Collaborated with pharmacy team to ensure compliance with safety regulations and protocols.
- Utilized pharmacy management software to manage prescription orders and patient records accurately.
- Responded to customer inquiries regarding over-the-counter products and health-related questions promptly.
- Participated in training sessions to enhance knowledge of pharmaceuticals and pharmacy procedures.
- Supported pharmacists in providing medication and pharmaceutical information to patients, ensuring clear understanding of usage and dosage instructions.
- Improved customer satisfaction by offering friendly service, addressing concerns, and answering queries regarding medications.
- Streamlined prescription refill processes by effectively utilizing pharmacy software systems and maintaining up-to-date patient records.
- Reduced medication errors by diligently cross-checking patient profiles and verifying potential drug interactions.
- Prepared sterile compounds using aseptic techniques, following strict safety protocols to prevent contamination risks.
- Ensured regulatory compliance by adhering to federal laws, state regulations, company policies, and professional standards while performing daily tasks.
- Enhanced pharmacy efficiency by accurately filling prescriptions and maintaining proper inventory levels.
- Managed insurance claim processing with accuracy, resolving any discrepancies to ensure seamless billing transactions for customers.
- Demonstrated strong attention to detail in the accurate preparation of medication labels, ensuring clear instructions for patients and healthcare providers alike.
- Maximized customer convenience by assisting with over-the-counter product selection, offering knowledgeable advice on usage and safety precautions when appropriate.
- Participated in continuing education programs, staying current on industry trends and advancements to deliver exceptional patient care consistently.
- Safeguarded controlled substances inventory by consistently adhering to established security measures and reporting any suspicious activities or discrepancies immediately upon discovery.
- Expedited order fulfillment by efficiently managing the flow of incoming prescriptions from intake to dispensing stages.
- Contributed to increased revenue through promoting store programs such as loyalty cards, flu shots, and immunization services.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Counted, measured, and compounded medications following standard procedures.
- Collected co-payments or full payments from customers.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
Emergency Medical Technician
11 Months- Administered basic life support and first aid to patients in emergency situations.
- Operated emergency medical equipment, ensuring readiness for diverse medical scenarios.
- Communicated effectively with team members and dispatch to coordinate patient care.
- Documented patient information accurately, maintaining compliance with healthcare regulations.
- Demonstrated adaptability by responding quickly to changing circumstances in high-pressure environments.
- Collaborated with healthcare professionals during patient transport to ensure continuity of care.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
- Maintained a safe environment for all involved parties by adhering to strict safety measures during emergency situations.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Enhanced equipment readiness by rigorously inspecting, maintaining, and restocking ambulance supplies and tools as needed.
- Ensured ongoing compliance with local, state, and federal regulations governing EMS through adherence to policies, procedures, and guidelines.
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Increased team efficiency by collaborating with paramedics, firefighters, and other emergency personnel to provide seamless emergency care to patients.
- Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
- Reduced response times by effectively coordinating with dispatchers and following established protocols.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Streamlined patient assessment process by quickly determining chief complaints and prioritizing treatment interventions based on severity.
- Increased public trust in EMS services by maintaining a professional demeanor during interactions with patients, families, bystanders, and other healthcare professionals at all times.
- Advanced patient comfort during transport by employing proper handling techniques and providing emotional support as needed.
- Utilized oxygen tanks, EKG and IVs to perform various medical procedures.
- Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
- Supported patient recovery process through effective communication with healthcare professionals at receiving facilities regarding treatment plans and further care requirements.
- Improved patient comfort and safety during transport with attentive care and communication, easing patient anxiety.
- Conducted regular maintenance checks on emergency vehicles and equipment, ensuring readiness for immediate deployment.
- Ensured rigorous adherence to sanitation protocols, maintaining high standards of cleanliness and infection control in ambulance and equipment.
- Coordinated with dispatch and other emergency services to optimize response times and resource allocation.
- Streamlined patient handoff procedures with hospital staff, reducing wait times and improving patient flow.
- Participated in continuous education workshops to stay updated on latest emergency medical techniques and protocols.
- Improved community safety through active participation in public health education programs.
- Improved patient reassurance and cooperation during emergencies by employing excellent interpersonal and communication skills.
- Documented detailed patient care reports, providing essential information for hospital staff and aiding in seamless care transitions.
- Administered emergency medical care to stabilize patients for safe transport to healthcare facilities, improving outcomes.
- Reduced on-scene time by implementing efficient triage and treatment strategies, enabling quicker transport to medical facilities.
- Assisted with lifting and moving patients.
- Administered CPR, oxygen and other life-saving medical treatments.
- Responded to 911 calls for medical emergencies.
- Followed all safety protocols and took necessary precautions while providing care.
- Delivered emotional support to patients and families.
- Assessed medical conditions of patients in pre-hospital settings.
- Handled patient transfers from one medical facility to another.
- Immobilized patient for placement on stretcher and ambulance transport.
- Coordinated with treatment center personnel to obtain patients' vital statistics and medical history.
- Observed patient behavior to report changes to medical personnel.
- Transported patients to medical facilities and provided transportation to follow-up appointments.
- Utilized communication devices to maintain contact with supervisors.
- Collaborated with medical doctors and other healthcare professionals.
- Conducted patient intake and triage procedures.
- Provided patient families with post-medical care instructions.
Education
National Registry Certification - Emergency Medical Technician
High School Diploma
Skills
Great communication skills.
Great at adapting.
Very social
friendly and still professional.
Timeline
Pharmacy Technician in Training
Rite Aid
05.2022 - 08.2022Read More
Emergency Medical Technician
Dmcare Express
06.2016 - 05.2017Read More
LSTI EMT Training Institute
National Registry Certification from Emergency Medical Technician
Read More
Bay City Central High School
High School Diploma
Read More