Detail-oriented Office Manager experienced in office administration and project management. Delivered exceptional results through effective communication, problem-solving, and organizational skills while managing scheduling, budgeting, and staff coordination. Focused on contributing to a fast-paced work environment and adapting to changing needs.
Overview
20
20
years of professional experience
Work History
Multi Office Manager
H&R Block Huber Heights
Huber Heights & Vandalia Ohio
01.2007 - Current
Managed office operations, overseeing staff, scheduling appointments, and addressing inquiries to ensure smooth workflow
Coordinated meetings, conferences, and travel arrangements for senior executives
Coordinated meetings, conferences, and travel arrangements for senior executives, facilitating efficient use of their time
Prepared and distributed memos, emails, and reports to staff and clients
Provided administrative support to senior management, managing calendars, scheduling meetings, and preparing documents to enhance organizational effectiveness
Managed incoming communications via phone, email, and mail to ensure timely responses.
Prepared and processed expense reports, invoices, and purchase orders
Assisted with special projects and events.
Property Manager
SHAWNELL WILLIAMS LLC
Springfield, Ohio
01.2014 - Current
Drafting, signing, and renewing leases on behalf of property owner
Drafted, signed, and renewed leases to ensure compliance with property owner objectives
Processed monthly rent payments from tenants
Setting up and adhering to budgets for property maintenance
Coordinated necessary repairs to maintain property standards and tenant satisfaction
Established and managed budgets for property maintenance to control expenses effectively
Issued 3-day eviction notices and prepared eviction court documents
Monitored and tracked payments and expenses, providing timely and accurate financial reports.
Communicated effectively with owners, residents, and on-site associates.
Implemented and enforced policies and procedures to maintain properties to the highest standards.
Delivered emergency 24-hour on-call service for tenants on building issues.
Property Manager
GREENLINE EQUITY LLC
SPRINGFIELD, OH
07.2024 - 06.2025
Managed daily operations of residential properties, ensuring tenant satisfaction and compliance with regulations.
Cultivated strong relationships with tenants, addressing concerns and fostering community engagement.
Oversaw maintenance requests, coordinating timely responses to enhance property conditions.
Developed and implemented budgeting strategies to optimize property financial performance.
Conducted regular property inspections to identify issues and maintain high standards of living conditions.
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
Completed final move-out walk-throughs with tenants to identify required repairs.
Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
Education
Tax Professional Course - undefined
H&R Block
Huber Heights
01-2024
High School Diploma -
North High School
Springfield, Ohio
01-1994
Skills
Microsoft Office proficiency
Effective communication skills
Conflict management
Task prioritization
Detail-oriented
Regulatory compliance knowledge
Knowledge of office operations and procedures
Strong organizational and multitasking abilities
Ability to prioritize and manage tasks effectively
Detail-oriented and able to maintain a high level of accuracy