Tiffany Harper
Jonesboro,Arkansas
Summary
Skilled in customer complaint resolution and documentation, demonstrating reliability and punctuality. Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments, and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work History
Caregiver
1st Choice Home Care Services Inc
09.2022 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Belt Checker
Pecos Food
12.2019 - 02.2021
- Aided in training new employees, sharing best practices for efficient job performance.
- Check line belts for any inconsistencies, and report them to the line lead.
- Document any findings in my paperwork.
Caregiver
Visiting Angels
03.2017 - 09.2019
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Receiver
McKesson
12.2017 - 08.2019
- Maintained a clean and organized receiving area, enhancing workflow and productivity.
- Receiving products.
- Compared shipping orders and invoices against contents received to verify accuracy.
Customer Service Cashier
One Stop Beauty Supply
01.2015 - 10.2017
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and de-escalated major issues when they arose.
- Processed customer orders and accurately handled payment transactions.
Education
Some College (No Degree) -
Devry University
Remote 08.2020 - 05.2022
High School Diploma -
Searcy High School
Searcy, AR05.1998
Skills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Customer Complaint Resolution
- Customer Assistance
- Documentation
- Telephone Management
Languages
English
Full Professional
Timeline
Caregiver
1st Choice Home Care Services Inc
09.2022 - Current
Some College (No Degree) -
Devry University
08.2020 - 05.2022
Belt Checker
Pecos Food
12.2019 - 02.2021
Receiver
McKesson
12.2017 - 08.2019
Caregiver
Visiting Angels
03.2017 - 09.2019
Customer Service Cashier
One Stop Beauty Supply
01.2015 - 10.2017
High School Diploma -
Searcy High School
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