Tiffany Harrington
Cave Junction,OR
Summary
Dynamic Operations Manager with a proven track record, excelling in team leadership and customer service. Expert in optimizing operational workflows and implementing safety protocols, resulting in enhanced efficiency and improved service quality. Skilled in inventory management, fostering a collaborative team environment to drive performance and satisfaction.
Overview
15
15
years of professional experience
Work History
Operations Manager, Bartender, Cashier
Sportsman Tavern
2014.10 - 2025.01
- Oversee daily operations to ensure efficient service delivery and customer
- Train and mentor staff on operational procedures and customer service excellence.
- Develop and enforce safety protocols to maintain a secure working environment.
- Analyze operational workflows to identify areas for process improvement and cost reduction.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Assistant Manager
PAPAS
2012.01 - 2014.10
- Coordinated daily operations to enhance team efficiency and service quality.
- Implemented inventory management procedures to optimize stock levels.
- Facilitated team meetings to drive collaboration and address operational challenges.
- Monitored performance metrics to identify areas for process improvement.
Restaurant Manager
La Salsa
2010.01 - 2012.10
- Oversaw daily restaurant operations, ensuring high standards in service and food quality.
- Managed staff scheduling and training, enhancing team efficiency and performance.
- Resolved customer complaints promptly, improving overall satisfaction ratings.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Education
High School Diploma -
Sandy Valley High School
Sandy Valley, NVSkills
Customer service
- Staff training
- Policies and procedures implementation
- Employee motivation
- Health and safety compliance
Team leadership
Operations management
Operations oversight
Timeline
Operations Manager, Bartender, Cashier
Sportsman Tavern
2014.10 - 2025.01
Assistant Manager
PAPAS
2012.01 - 2014.10
Restaurant Manager
La Salsa
2010.01 - 2012.10
High School Diploma -
Sandy Valley High School